VP of IT and Facilities

American 1 Credit Union•Jackson, MI

1d•$139,000•Onsite

About The Position

The VP of IT and Facilities drives American 1 Credit Union’s Information Technology, Information Security, Digital Transformation, Business Continuity, and Facilities functions. The role provides strategic leadership for technology infrastructure, cybersecurity, data governance, systems operations, and facilities management to ensure a secure, reliable, and efficient environment for employees and members. As a member of the VP Team, the VP works collaboratively with the Executive Team, Finance Leadership Team, and department leaders as a strategic business partner. The position leverages technology and facilities investments to advance organizational goals, strengthen operational resilience, enhance member experience, and support sustainable growth, while helping sustain the organization’s stated culture and purpose. This position is onsite in Jackson, Michigan, and requires travel to various locations. The annual salary starts at $139,000 or higher depending on experience. Benefits start on day one and include health, dental, vision, and time off. Offers of employment are contingent upon a background screen.

Requirements

At least 5 years of management experience, including demonstrated leadership, strategic planning, and team development skills.
Strong knowledge of IT operations, cybersecurity, information security governance, and operational resilience.
Understanding of regulatory requirements affecting financial institutions, information security, data privacy, and technology management.
Experience leading technology initiatives, infrastructure planning, and vendor relationships.
Proficient understanding of strategic planning, budget management, project management, and organizational development.
Ability to lead, coach, develop, and supervise professional- and intermediate-level staff.
Strong analytical capabilities and excellent verbal, written, communication, and presentation skills.
Ability to work independently and collaboratively, exercise initiative, make sound decisions, and resolve problems.
Ability to handle confidential information responsibly.
Knowledge of PC applications such as Microsoft Office.
Bachelor’s degree in Information Technology, Information Systems, Business Administration, Cybersecurity, or a related field preferred.
All offers of employment are contingent upon a background screen.

Nice To Haves

Experience overseeing business continuity and disaster recovery programs.
Knowledge of facilities operations, physical security, and property management practices.
Experience managing successful teams that deliver high-quality results and excellent service.
Knowledge of credit union products, services, policies, core processes, and procedures.
Knowledge of federal and state banking regulations related to the credit union industry and IT-related regulatory requirements.
Demonstrated employee-focused strategy skills and ability to apply balanced risk management to strategic objectives, opportunities, projects, and security.
Demonstrated ability to gather, report, and summarize complex data.

Responsibilities

Lead and manage teams in a way that fosters accountability and places the right people in the right roles.
Collaborate with credit union leaders on technology, cybersecurity, facilities, operational efficiency, enterprise risk, and strategic planning; participate in developing and evaluating short- and long-term strategic goals.
Support the credit union’s purpose by delivering reliable technology and safe, functional work environments that support employee and member experiences.
Lead the Information Security Program and maintain security controls, incident response protocols, technology governance standards, vendor risk management practices, and regulatory compliance.
Oversee Business Continuity and Disaster Recovery programs, including testing, response planning, and recovery strategies.
Provide strategic oversight of facilities management, including building maintenance, capital improvement projects, physical security systems, space planning, fleet management, and vendor partnerships.
Build and support an engaging and inclusive employee culture.
Coach, develop, and support IT Core, IT Operations, and Facilities leaders through performance management and organizational planning.
Oversee IT Core, IT Operations, and Facilities budgets, capital expenditures, contracts, and resource allocation; develop business cases and return-on-investment analyses for major initiatives.
Prepare technology, cybersecurity, automation, AI transformation, infrastructure, operational resilience, and facilities strategies for presentation to the Executive Team, Board Committees, and Board of Directors.
Serve as the primary liaison with technology, telecommunications, cybersecurity, facilities, and maintenance vendors; lead contract negotiations, service-level management, vendor risk assessments, and relationship management.
Work the hours necessary to complete assigned work and maintain confidentiality of member, employee, and credit union information.