IT and Facilities Coordinator

California State University, Long Beach•Long Beach, CA
•$4,047 - $4,837

About The Position

The IT and Facilities Coordinator provides administrative support to the CHHS IT and Facilities units in areas such as data entry, communications, scheduling, record keeping, financial administration, and personnel matters. The coordinator supports the CHHS IT Supervisor and CHHS Facilities Lead and serves faculty, staff, and students as a customer service specialist. This is a temporary, one-year appointment with a 1.0 time base (40 hours per week); temporary assignments may expire before the stated end date, and no permanent status is granted. The position is in CHHS Instructional Support and is classified as Administrative Support Coordinator I. The hiring range is $4,047–$4,837 per month, depending on qualifications and other factors. The CSU classification salary range is $4,047–$5,896 per month. The role supports financial transactions and reporting, customer communications, shared-room scheduling, records and inventory management, and recruitment administration for student assistants and independent contractors. The ideal candidate brings strong administrative, financial, organizational, customer service, and communication skills, and can manage competing priorities while complying with university and CHHS policies. The position also supports work orders, purchase requests, travel documentation, vendor processes, IT ticketing and reporting, SharePoint and website content, meeting coordination, mail, training, onboarding and off-boarding, and timekeeping. The physical work is classified as light, involving some lifting of 10–20 pounds and standing or walking for 10%–20% of the job. Employees must reside in California upon hire. A satisfactory background check is required.

Requirements

  • Equivalent to four years of administrative support experience.
  • Ability to accurately process and reconcile financial transactions, maintain fund balances, monitor expenditures, and prepare reports.
  • Strong administrative, financial, organizational, customer service, and communication skills.
  • Ability to communicate with an ethnically and culturally diverse campus community.
  • Ability to organize and analyze data, maintain accurate records, and manage multiple priorities with sound judgment.
  • Ability to follow university policies, procedures, and guidelines.
  • Satisfactory completion of a required background check.
  • Must reside in California upon hire.
  • For employees required to operate motorized vehicles or use a personal vehicle more than once a month on University business: complete the mandatory Defensive Driving course and enroll in the DMV Employee Pull Notice Program.

Nice To Haves

  • A bachelor's degree in a related field or comparable related experience.
  • General administrative experience, including purchasing and reconciliation.
  • Experience with PeopleSoft and SharePoint.
  • Valid California driver's license.

Responsibilities

  • Reconcile IT and Facilities funds monthly, report errors to the relevant leads, and maintain fund balances.
  • Provide financial reports and information to IT and Facilities leads as needed.
  • Serve as a liaison among staff, faculty, and IT technicians; answer phones, route group emails, resolve customer problems, and identify appropriate resources.
  • Support the Facilities Lead and Lab Technicians with the Room Scheduling System, including allocating shared rooms and lab spaces for campus-wide use.
  • Maintain personnel, financial, IT Document Library, and physical inventory data in accordance with CSULB and CHHS policies and departmental needs.
  • Provide administrative support for recruitment of student assistants and independent contractors in accordance with CSULB and CHHS policies and procedures.
  • Support work orders, purchase requests, travel documentation, vendor-related processes, IT ticketing administration, and analysis of ticket data for reports.
  • Maintain SharePoint and website content, coordinate meetings, process mail, and manage correspondence.
  • Maintain departmental policies and procedures and provide training and guidance to staff and student assistants.
  • Maintain accurate records in accordance with CSU and CSULB retention requirements; oversee the IT Loaner Library and track equipment and software assets.
  • Support recruitment, onboarding, off-boarding, and timekeeping for student assistants and independent contractors.
  • Perform additional duties as assigned.
  • Follow university policies and procedures, including safety, civility, information security, and nondiscrimination requirements, and contribute to a positive university experience for students.

Benefits

  • Up to 24 vacation days per year, depending on employee group and/or length of service.
  • 14 paid holidays.
  • 12 sick days annually with unlimited accrual.
  • Medical, dental, and vision plans for eligible employees.
  • CalPERS defined benefit retirement plan and voluntary 403(b), 401(k), and 457 savings plans.
  • Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
  • Employee Assistance Program with confidential counseling and support services for employees and families.
  • Wellness programs.
  • Professional development opportunities.
  • Insurance options including life, disability, and pet insurance.
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