IT Engineer

Float • Toronto, ON

41d • Hybrid

About The Position

We’re looking for an IT Engineer to join Float and own the internal systems, workflows, and support operations that keep our teams moving. This role is critical to how Float scales: you’ll support the day-to-day technology experience our employees rely on, while also building the processes, automations, and systems foundations that reduce manual work and improve reliability over time.
This is not a pure help desk seat. You’ll be hands-on in employee support, Mac administration, SaaS tooling, onboarding and offboarding, and access management—but your success will come from how effectively you turn recurring operational work into documented, scalable, increasingly automated systems. You’ll play a key role in helping Float mature its IT function over the next 12 months, especially across workflow automation, process standardization, and internal systems quality.

Requirements

• Years of experience. 5+ years in IT support, systems administration, or internal IT engineering roles, ideally in fast-moving environments where you had meaningful ownership
• Automation and scripting depth. Hands-on experience using scripting or programming languages such as Python to automate internal workflows and reduce manual operational work
• Internal systems range. Strong experience with tools like Google Workspace, Okta, MDM platforms, collaboration tools, and access management systems
• Endpoint and office support. Solid hands-on experience supporting Apple hardware, employee productivity tooling, WiFi, and office technology environments
• Process and systems thinking. A track record of documenting, standardizing, and improving business-critical internal workflows like onboarding, offboarding, and provisioning
• Judgment and communication. Strong stakeholder communication skills, with the ability to explain technical issues, trade-offs, and risks in simple, practical language
• AI-enabled working style. Credible examples of using AI in real workflows to improve speed, clarity, troubleshooting, or automation outcomes

Responsibilities

• Own employee onboarding and offboarding workflows across key systems, with a strong bias toward end-to-end automation and operational reliability
• Administer and improve Float’s core internal tooling, including identity, productivity, MDM, collaboration, and access systems
• Provide onsite and remote support for Mac hardware, software, office systems, and employee productivity issues
• Build and maintain practical automations that reduce manual work, improve consistency, and help the IT function scale
• Partner closely with teams like People and Recruiting to design clear, durable support and provisioning processes
• Document business-critical IT workflows so they are repeatable, understandable, and not dependent on tribal knowledge
• Support office technology, WiFi, and AV systems to ensure a reliable in-office experience
• Collaborate with security and risk partners to strengthen endpoint hygiene, access controls, and operational compliance

Benefits

• Work at one of Canada's fastest-growing fintech companies
• Make a real impact in a high-autonomy, high-growth role
• Collaborate with an ambitious and supportive team
• Competitive compensation, equity options, and benefits
• Hybrid work model – we are based in Toronto with in-office days for connection and collaboration
• Enjoy catered team lunches every Tuesday, Wednesday and Thursday
• Bring your pup to our dog-friendly office
• Thrive in a high-trust, high-performance culture where your work truly matters

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed