IT Digital Product Manager – Invoice To Cash

Sherwin-Williams • Cleveland, OH

2d • $130,507 - $169,667 • Onsite

About The Position

The Digital Product Manager – Invoice To Cash is accountable for the strategy, vision, roadmap, and end-to-end delivery of Billing Management, Cash Management, and Rebate Management capabilities across Sherwin-Williams. The role ensures alignment with enterprise business objectives, program governance, and Enterprise Technology Group (ETG) delivery standards. The Product Manager partners with Product Owners and Process, Deployment, DT Engineering, Testing, and Data Governance teams to deliver scalable, high-quality solutions that support operational, financial, and compliance requirements.

The position is based at Sherwin-Williams’ Cleveland Headquarters and is not hybrid or remote. It includes 10% travel. The position is not eligible for work-authorization sponsorship now or in the future. A criminal history review may be conducted because the job involves contact with employees and access to confidential, proprietary, or other valuable information. Applicants must be at least 18 years old. The role is eligible for a performance-based bonus subject to applicable company plan terms.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future sponsorship for an employment visa.
• Bachelor’s degree in a technical- or business-related field.
• 8+ years of product management or equivalent project management experience.
• 8+ years leading delivery of technology solutions, including business-specific and enterprise applications aligned with business objectives.
• 3+ years managing projects.
• Experience in Accounts Receivable, Rebate Management, and Cash Management.
• Experience owning or driving roadmap strategy and definition.
• Experience with end-to-end product delivery.
• Experience delivering product features and making product tradeoffs.
• Experience owning technology products.
• Experience managing internal and external stakeholders.
• Experience with New Product Development / Stage Gate processes.
• 6+ years of Oracle or other industry-leading applications experience across various finance modules.
• 3+ years managing IT technology projects and enterprise-level implementations.
• Understanding of supply chain management solutions and business processes.
• Ability to manage and prioritize multiple initiatives.
• Expertise allocating people, tools, and environments to enable Product teams to deliver strategic goals.
• Financial acumen to manage and adhere to plans and budgets and support value creation.

Nice To Haves

• Supervisory experience or team responsibility.
• 1+ years delivering product-based solutions.
• Experience in hybrid project delivery environments.
• Experience in transformational projects or enterprise-level initiatives.
• Experience in enterprise-level solutioning using data-driven insights.
• Experience working across functional teams and with senior stakeholders.
• Prior product management experience and experience leading teams effectively.
• Understanding of technology product use cases in the Manufacturing or Consumer Products industry.
• Experience leading teams working in a hybrid Waterfall/Agile delivery model.

Responsibilities

• Understand Sherwin-Williams’ competition, customers, markets, and competitive landscape to support Enterprise Technology Group objectives.
• Drive product strategy across core business and enterprise applications in partnership with business leadership and process managers.
• Develop business cases for new products, product improvements, and business ventures with Value Management and business leadership.
• Own digital product vision and roadmaps, manage the program backlog, establish feature acceptance criteria, and align objectives with overall Sherwin-Williams strategy.
• Recommend or contribute to digital product pricing, understand product cost analysis, and produce an internal return rate.
• Represent customer needs by prioritizing features and enhancements based on customer feedback, business impact, and technical feasibility.
• Collaborate with process and program teams to define product roadmaps, community user groups, and other program initiatives.
• Coordinate development across multiple projects, including specifications, scope, and requirements within Finance-related business processes such as Order to Cash, Source to Pay, Planning/Manufacturing/Inventory, Acquire to Retire, and Record to Report.
• Lead Product Owners and partner with technical personnel to ensure products and services meet community needs.
• Work closely with Product Owners on business-needs user stories, inter-team dependencies, and early identification and escalation of issues.
• Lead Product Owners in building strong practices across the organization and Enterprise Technology Group.
• Resolve product and customer issues through collaboration across regions, process areas, and functions.
• Support the ETG Product function through performance management, career development, training, and continuous process improvement.

Benefits

• Performance-based bonus, subject to the terms of applicable company plans.
• The company describes benefits covering retirement, health care, well-being, and commuting; eligibility and offerings are available through its candidate benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior