Manager, Order to Cash

Firefly

1d • Hybrid

About The Position

Firefly is an innovative data-first ad network using advanced tracking, measurement, and optimization capabilities for out-of-home advertising. We deliver dynamic content through car top and in-car screens based on location-based triggers in major U.S. markets. Firefly fosters a culture of individuality, diversity, and authenticity, believing that employees thrive when they can be themselves and bring their best to the table. We value unique perspectives and contributions to drive innovation. Join us to be yourself, make an impact, and explore new horizons.

This role will own Firefly's order-to-cash desk end-to-end, encompassing credit approval, contract setup, invoicing, cash application, collections, revenue recognition, and month-end reconciliations. A key aspect of this position is to help rebuild the desk around AI, actively automating manual work with AI tools and integrations. The ideal candidate will be excited to design, test, and run new workflows, not just process transactions.

Requirements

• 4–6 years of hands-on experience in accounts receivable, billing, collections and revenue accounting.
• Understanding of ASC 606 revenue recognition.
• Experience with month-end close and balance sheet reconciliations.
• Sage Intacct experience strongly preferred (especially Contracts and AR).
• Working knowledge of Salesforce and of how CRM data flows into billing.
• Strong Excel / Google Sheets skills.
• You actively use AI tools and automation (e.g. Claude, ChatGPT or workflow tools) to reduce manual work.
• Clear, professional written communication and a persistent but friendly collections style.
• Confidence working independently with sellers and account managers internally, and with agencies and direct advertisers externally.
• Comfortable working independently in a remote, multi-time-zone team.
• Bachelor's degree in accounting, finance or a related field preferred.
• Proficiency in English at a C1/C2 level (Advanced/Proficient) according to the CEFR; communicate clearly and effectively in both written and spoken English in a professional setting.

Nice To Haves

• Experience in media, advertising or agency billing, including programmatic.

Responsibilities

• Run credit checks on new advertisers and agencies (Experian), recommend payment terms and approve opportunities in Salesforce.
• Complete customer vendor setup requests: W-9s, supplier forms, AP portals and Bill.com network enrollment.
• Review closed-won deals from a billing perspective (flight dates, products, amounts, agency requirements) before syncing.
• Sync and set up contracts in Sage Intacct, set up new items, and keep contracts up to date when deals change.
• Handle contract holds, resyncs and barter / trade deals.
• Generate and issue invoices in Sage Intacct, including first invoices, prepayment invoices and prebills.
• Manage automated invoice delivery and ensure invoices reach the right customer contacts.
• Run partner billing processes and handle voids, reissues and corrections.
• Retrieve lockbox and bank receipts (Citi, SVB), and post and apply customer payments daily.
• Process and approve card payments (Authorize.net) and send payment links, while steering customers to ACH / wire.
• Prepare the weekly deposit summary and clear unapplied cash.
• Answer customer questions on invoices, payments and balances, and run day-to-day collections through to resolution.
• Own automated customer statements and weekly seller aging reports, plus dunning and manual follow-ups.
• Lead collection meetings with Sales Management and support sellers and account managers on billing.
• Manage distressed accounts.
• Close direct-sold, agency-sold and programmatic revenue each month, including partner revenue-share adjustments.
• Post revenue in Sage Intacct and tie out revenue between Salesforce and Sage Intacct.
• Prepare monthly revenue-share schedules for partners and coordinate with them.
• Prepare monthly reconciliations: Accounts Receivable, Unbilled Revenue, Deferred Revenue, Undeposited Funds and Other Receivables.
• Support the annual financial audit for AR and revenue.
• Use AI tools (e.g. Claude) every day to speed up research, reconciliations, customer communication and reporting.
• Work with the Controller to automate the most manual parts of the desk, such as the programmatic import into Sage Intacct, the revenue tie-out and collections follow-up.
• Help build and maintain an AI-powered AR dashboard and keep process documentation (SOPs) current as workflows change.
• Spot new automation opportunities and measure the time saved.

Benefits

• 401(k) retirement savings plan
• Hybrid working
• Unlimited PTO
• No Dress Code
• 1:1 meetings for progress tracking and feedback
• Development journeys with educational opportunities
• Support for work-life balance and wellbeing through collaboration with Meditopia

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree