IT Digital Product Manager – Invoice To Cash

Sherwin-Williams•Cleveland, OH

2d•Onsite

About The Position

The Digital Product Manager – Invoice To Cash is accountable for the strategy, vision, roadmap, and end-to-end delivery of Billing Management, Cash Management, and Rebate Management capabilities across Sherwin-Williams. The role ensures alignment with enterprise business objectives, program governance, and Enterprise Technology Group (ETG) delivery standards. The Product Manager partners with Product Owners, Process, Deployment, DT Engineering, Testing, and Data Governance teams to deliver scalable, high-quality solutions that meet operational, financial, and compliance requirements. The role owns product vision and roadmaps, manages program backlogs, establishes feature acceptance criteria, and drives alignment with Sherwin-Williams’ strategy. It coordinates development across projects and business processes that affect Finance, including Order to Cash, Source to Pay, Planning/Manufacturing/Inventory, Acquire to Retire, and Record to Report. The Product Manager also leads Product Owners, supports their development, and collaborates across regions, process areas, and functions to address product and customer issues. This position is based at the Cleveland Headquarters office and is not hybrid or remote. It is not eligible for work-authorization sponsorship now or in the future. The role includes access to confidential and proprietary information, and the company states that a criminal-history review is necessary. Candidates must be at least 18 years old. The position is eligible for a performance-based bonus subject to the applicable company plans. Travel is 10%.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without sponsorship for employment work-visa status now or in the future.
Bachelor’s degree in a technical- or business-related field.
8+ years of product management or equivalent project management experience.
8+ years leading delivery of technology solutions, including business-specific and enterprise applications, aligned with business objectives.
3+ years managing projects.
Experience in Accounts Receivable, Rebate Management, and Cash Management.
Experience owning or driving roadmap strategy and definition.
Experience with end-to-end product delivery.
Experience with feature delivery and product tradeoffs.
Experience owning technology products.
Experience managing internal and external stakeholders.
Experience with New Product Development / Stage Gate processes.
6+ years of experience with Oracle or other industry-leading applications and various finance modules.
3+ years managing IT technology projects and enterprise-level implementations.
Understanding of supply chain management solutions and business processes.
Ability to manage and prioritize multiple initiatives.
Expertise in allocating people, tools, and environments to enable Product teams to deliver strategic goals.
Financial acumen to manage and adhere to plans, budgets, and value creation.

Nice To Haves

Supervisory experience or team responsibility.
1+ years delivering product-based solutions.
Experience in hybrid project delivery environments.
Experience in transformational projects or enterprise-level initiatives.
Experience with enterprise-level solutioning through data-driven insights.
Experience working across functional teams and with senior stakeholders.
Prior product management experience and ability to lead teams effectively.
Understanding of technology product use cases in the Manufacturing or Consumer Products industry.
Experience leading teams working in a hybrid Waterfall/Agile delivery model.

Responsibilities

Understand Sherwin-Williams’ competition, customers, and markets and use competitive analysis to support Enterprise Technology Group objectives.
Drive product strategy across core business and enterprise applications in partnership with business leadership and process managers.
Develop business cases for new products, improvements to existing products, and business ventures with Value Management and business leadership.
Own product vision and roadmaps and manage the program backlog; establish feature acceptance criteria aligned with the overall company strategy.
Recommend or contribute information for digital product pricing, product cost analysis, and internal return-rate development.
Represent the customer by prioritizing features and enhancements based on customer feedback, business impact, and technical feasibility.
Collaborate with process and program teams to define product roadmaps, community user groups, and other program initiatives.
Coordinate development for multiple projects, including specifications, scope, and requirements across key business processes affecting Finance.
Lead Product Owners and partner with technical personnel to ensure products and services meet community needs.
Work with Product Owners on business-need user stories, inter-team dependencies, and early identification or escalation of issues.
Help Product Owners establish strong practices throughout the organization and Enterprise Technology Group.
Develop solutions to product and customer issues through collaboration across regions, process areas, and functions.
Support the Enterprise Technology Group Product function through performance management, career development, training, and continuous process improvement.
Travel 10%.