IT Department Manager

Steinhafels • Waukesha, WI

4d

About The Position

Steinhafels is seeking an experienced Information Technology Department Manager to lead its IT department and drive technology initiatives across a growing, 100% employee-owned company. The manager will lead IT professionals, oversee critical business systems, and partner with company leadership to ensure technology supports business needs. This role focuses on developing people, solving problems, and contributing across the organization.

The manager oversees technology operations across multiple locations, including network infrastructure, cloud systems, web development, business systems, and help desk support. Responsibilities include managing projects and budgets, maintaining system reliability and security, supporting business initiatives and new store openings, and developing the IT team. The role may require occasional travel between company locations and responding to critical technology needs outside regular business hours.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred, or equivalent experience.
• 5+ years of progressive IT experience, including leadership or supervisory responsibilities.
• Broad understanding of networking, cloud systems, software development, business applications, cybersecurity, and technical support.
• Experience managing technical teams, projects, budgets, and vendor relationships.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to balance competing priorities and collaborate effectively with company leadership and other departments.
• Ability to occasionally travel between company locations and respond to critical technology needs outside regular business hours.

Nice To Haves

• Experience supporting technology operations across multiple locations.
• Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities

• Lead and develop the IT department, including network infrastructure, cloud systems, web development, business systems, and help desk support.
• Establish department priorities, manage workloads, and ensure projects and operational needs are addressed effectively.
• Oversee the performance, reliability, and security of company technology systems across multiple locations.
• Partner with department leaders to identify technology needs, improve processes, and support business initiatives.
• Manage technology projects, including system implementations, upgrades, and new store openings.
• Oversee cybersecurity practices, data protection, and business continuity planning.
• Develop and manage IT budgets, vendor relationships, and technology investments.
• Provide coaching, performance feedback, and professional development opportunities for IT team members.
• Evaluate emerging technologies and recommend solutions that improve efficiency and support company growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager