About The Position

Under limited supervision, the IT Delivery Coordinator Senior supports large, complex, cross-functional technology initiatives through coordination, reporting, and operational execution support. The role serves as a senior operational resource and may mentor junior coordinators. It coordinates enterprise planning, implementation, governance, stakeholder engagement, and continuous improvement activities, while helping ensure execution aligns with organizational priorities.

Requirements

  • Education and experience equivalent to a bachelor’s degree from an accredited college or university in Business Administration, Information Technology, Public Administration, or a job-related field of study.
  • Five years of work-related experience in delivery or operational support.
  • Experience supporting enterprise technology or government initiatives.
  • Valid Texas Driver’s License and a good driving record; must provide a copy of a 10-year driving history and maintain a good driving record in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
  • Must pass a national fingerprint-based records check before placement if the position involves or may involve access to criminal justice databases, and must retain the ability to pass the check while in the position or until the requirement is removed.
  • Strong knowledge of governance, reporting, and delivery frameworks.

Responsibilities

  • Lead coordination activities for large and complex initiatives.
  • Monitor enterprise schedules and milestone performance.
  • Prepare executive-level status reports and dashboards.
  • Track risks, issues, dependencies, and mitigation activities.
  • Coordinate governance reviews and stage-gate approvals.
  • Ensure execution aligns with organizational priorities.
  • Facilitate operational readiness and implementation activities.
  • Support escalation management and issue resolution.
  • Support strategic planning and roadmap development initiatives.
  • Coordinate enterprise implementation and transition planning.
  • Facilitate cross-functional planning workshops and meetings.
  • Assist with prioritizing and sequencing activities.
  • Support development of operational and deployment strategies.
  • Coordinate resource planning across teams and departments.
  • Maintain integrated plans.
  • Assist leadership with planning analysis and recommendations.
  • Analyze performance metrics and reporting trends.
  • Identify opportunities to improve delivery processes.
  • Coordinate post-implementation reviews and lessons learned.
  • Ensure the quality and accuracy of executive reporting materials.
  • Promote operational excellence and accountability across teams.
  • Support organizational continuous-improvement initiatives.
  • Coordinate across IT divisions, departments, and external partners.
  • Mentor junior coordinators and team members.
  • Facilitate executive meetings, steering committees, and governance boards.
  • Build collaborative relationships with leadership and stakeholders.
  • Support enterprise communication and stakeholder engagement efforts.
  • Coordinate vendor activities and third-party deliverables.
  • Assist with organizational change management activities.
  • Promote alignment and transparency across teams.
  • Perform other duties as assigned.
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