0000000328.IT DELIVERY COORDINATOR II.INFO TECH SERVICES

Dallas County • Dallas, TX

4d • $79,281 - $99,101

About The Position

Under general supervision, the IT Delivery Coordinator II independently supports multiple initiatives by coordinating schedules, tracking deliverables, facilitating communication, and maintaining governance documentation. The role serves as an operational partner to IT leaders and delivery teams. The position works in a standard office environment and supports work in a fast-paced, evolving technology environment.

Requirements

• Education and experience equivalent to a bachelor’s degree from an accredited college or university in Business Administration, Information Technology, Public Administration, or a job-related field of study.
• Three years of work-related experience in delivery or operational support.
• Experience supporting technology or business initiatives.
• Must possess a valid Texas Driver’s License and a good driving record.
• Must provide a copy of a 10-year driving history.
• Must maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
• Individuals holding or considered for a position with, or potential for, access to criminal justice databases including FBI Criminal Justice Information Systems, NCIC/TCIC, and similar databases must pass a national fingerprint-based records check before placement and maintain the ability to pass the check while in the position, subject to the stated county requirements.
• Proficiency using tools such as Jira, Confluence, SharePoint, OneDrive, or Microsoft Office.

Responsibilities

• Coordinates activities across multiple teams and stakeholders.
• Monitors schedules, deliverables, risks, and dependencies.
• Facilitates recurring meetings and tracks action items.
• Prepares status reports and dashboards for leadership review.
• Assists with planning, resource coordination, and timeline development.
• Supports development of documentation, including work plans.
• Helps identify resource constraints and scheduling conflicts.
• Maintains RAID logs (Risks, Assumptions, Issues, Dependencies).
• Recommends improvements to coordination, communication, and reporting.
• Assists with lessons learned and post-implementation reviews.
• Serves as a liaison between business stakeholders and technical teams.
• Coordinates activities with vendors, contractors, and external partners.
• Fosters communication and transparency across project teams.
• Supports collaborative problem-solving and issue resolution.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level