1000000914.IT DELIVERY COORDINATOR SENIOR.INFO TECH - STRATEGIC ENGAGEMENT

Dallas County•Dallas, TX
•$87,011 - $108,764

About The Position

Under limited supervision, the IT Delivery Coordinator Senior supports large, complex, cross-functional technology initiatives through coordination, reporting, and operational execution support. The role serves as a senior operational resource and may mentor junior coordinators. It also supports strategic planning, delivery process improvement, enterprise implementation, stakeholder engagement, and operational excellence.

Requirements

  • Education and experience equivalent to a bachelor's degree from an accredited college or university in Business Administration, Information Technology, Public Administration, or a job-related field of study.
  • Five years of work-related experience in delivery or operational support.
  • Experience supporting enterprise technology or government initiatives.
  • Valid Texas Driver’s License and a good driving record.
  • Provide a copy of a 10-year driving history.
  • Maintain a good driving record and remain in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
  • Pass and maintain eligibility for a national fingerprint-based records check if the position involves access to criminal justice databases, including FBI Criminal Justice Information Systems, NCIC/TCIC, and similar databases.
  • Strong knowledge of governance, reporting, and delivery frameworks.

Responsibilities

  • Lead coordination activities for large and complex initiatives.
  • Monitor enterprise schedules and milestone performance.
  • Prepare executive-level status reports and dashboards.
  • Track risks, issues, dependencies, and mitigation activities.
  • Coordinate governance reviews and stage gate approvals.
  • Ensure execution aligns with organizational priorities.
  • Facilitate operational readiness and implementation activities.
  • Support escalation management and issue resolution.
  • Support strategic planning and roadmap development initiatives.
  • Coordinate enterprise implementation and transition planning.
  • Facilitate cross-functional planning workshops and meetings.
  • Assist with prioritization and sequencing of activities.
  • Support development of operational and deployment strategies.
  • Coordinate resource planning across teams and departments.
  • Maintain integrated plans.
  • Assist leadership with planning analysis and recommendations.
  • Analyze performance metrics and reporting trends.
  • Identify opportunities for delivery process improvements.
  • Coordinate post-implementation reviews and lessons learned.
  • Ensure quality and accuracy of executive reporting materials.
  • Promote operational excellence and accountability across teams.
  • Support continuous improvement initiatives within the organization.
  • Coordinate across IT divisions, departments, and external partners.
  • Mentor junior coordinators and team members.
  • Facilitate executive meetings, steering committees, and governance boards.
  • Build collaborative relationships with leadership and stakeholders.
  • Support enterprise communication and stakeholder engagement efforts.
  • Coordinate vendor activities and third-party deliverables.
  • Assist with organizational change management activities.
  • Promote alignment and transparency across teams.
  • Perform other duties as assigned.
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