Engagement Lead - Tech Delivery

INDEGENE LIMITED•New Jersey, NJ

11d•$150,000 - $180,000

About The Position

The Engagement Lead is a client-facing role focused on strategic engagements and technology-led transformation across the pharmaceutical Promotional & Medical Review (MLR) lifecycle. The role combines MLR domain expertise, understanding of AI and technology, and consulting leadership to help clients translate strategic vision into actionable solutions, especially in AI-driven review automation. The role leads client discussions and transformation consulting, shapes end-to-end MLR roadmaps, assesses current processes, and designs future-state operating models incorporating automation, risk-based review pathways, modular content reuse, and global-to-local adaptation. It also connects client stakeholders, domain experts, engineering teams, and product teams to shape feasible solutions, support pilots, and contribute to market growth and thought leadership. This is a high-visibility position with direct interaction with senior stakeholders. It requires ownership, comfort with ambiguity, and close collaboration with domain and engineering teams in a fast-paced environment with an evolving technology landscape. It is not a hands-on coding role, but requires deep technical literacy.

Requirements

6–10 years of experience in MLR, regulatory review workflows, an agency, or the pharmaceutical content lifecycle.
Strong exposure to global and local MLR models, promotional review processes, and engagement with Medical, Legal, and Regulatory stakeholders.
Proven ability to lead client discussions and workshops.
Strong conceptual understanding of AI/GenAI and enterprise use cases, RAG-based systems and knowledge-driven AI, agentic AI and workflow automation, and document processing and content intelligence systems.
Ability to engage engineering teams in solution architecture, feasibility discussions, and implementation trade-offs.
Deep technical literacy; hands-on coding is not required.
Exceptional communication and storytelling skills.
Ability to explain complex technical concepts to non-technical stakeholders.
Strong presence in executive discussions, workshops, and client presentations.
Experience leading or participating in client-facing consulting engagements.

Nice To Haves

Experience with MLR platforms such as Veeva PromoMats or Aprimo.
Experience with modular content strategies.
Experience with AI-driven content or review automation initiatives.
Prior involvement in AI/GenAI transformation programs or digital transformation consulting.
Experience speaking at industry events or conferences.

Responsibilities

Lead client discussions, workshops, hackathons, and conferences focused on MLR transformation and AI adoption.
Advise pharmaceutical stakeholders across Medical, Regulatory, Legal, and Commercial functions.
Lead senior and C-level conversations about MLR automation, modular content, and AI-enabled workflows.
Represent the organization at industry forums and conferences to build external credibility and brand visibility.
Define and shape end-to-end MLR transformation roadmaps.
Assess current-state processes and identify gaps across people, process, and technology.
Design future-state operating models that incorporate pre-MLR automation, risk-based review pathways, modular content reuse, and global-to-local adaptation frameworks.
Lead solutioning discussions with clients evaluating MLR technology adoption.
Translate technical concepts into clear, business-relevant narratives.
Work with engineering and product teams to align solutions with client needs, validate technical feasibility, and shape product evolution.
Bridge domain subject-matter experts, engineering teams, and client stakeholders.
Facilitate collaboration among MLR reviewers, medical and regulatory SMEs, and AI and engineering teams.
Lead solution demonstrations, pilot programs, and proof-of-value initiatives.
Support proposals, pitch decks, thought leadership content, and value propositions for AI-enabled MLR transformation.
Identify opportunities for technology-led services in existing and new accounts.
Contribute to market positioning of MLR technology offerings.