Site Engagement Lead

Sano Genetics•New York, NY

4d•$70,000 - $88,000•Remote

About The Position

Sano Genetics is hiring a Site Engagement Lead to serve as the primary point of contact between Sano Genetics, sponsors and/or CROs, and clinical trial and referring sites. The role combines day-to-day site engagement operations with building a strategic, scalable network of referring sites that can support recruitment across multiple programmes and therapeutic areas. The position is fully remote in the United States, limited to candidates in CA, IL, MA, MO, NJ, NY, NC, PA, or TX. The listed salary range is $70,000 to $88,000. The Site Engagement Lead will identify, assess, segment, and develop partner sites; build lasting relationships with investigators and site staff; and design consistent onboarding, training, engagement, and feedback processes. The role also supports study set-up through protocol review, patient journey mapping, patient profiling, and questionnaire development. It promotes adoption of Sano’s platform and HCP-facing functionality, develops site engagement materials with the design team, monitors site and recruitment performance, and provides insights to sites and sponsors. The role includes contacting eligible patients through the Sano platform for secondary pre-screening and connecting them with sites, coordinating site materials, and supporting study delivery in collaboration with project, product, recruitment, and engagement colleagues. Patient interactions and recruitment activities must follow GCP and HIPAA/data privacy standards. Travel is expected for site visits and investigator meetings. Applicants must be eligible to live and work in the UK or USA for the specific role; visa sponsorship is unavailable.

Requirements

Excellent knowledge of and demonstrable experience in patient recruitment and engagement in clinical studies.
Experience building and managing clinical site relationships or site networks, such as in site engagement, site partnerships, CRA, or site management roles.
Understanding of marketing channels and patient recruitment approaches.
Experience with patient profiling and HCP journey mapping.
Confidence demonstrating digital tools to HCPs and driving product adoption and utilisation among clinical users.
Familiarity with A/B testing and continuous optimisation of recruitment channels.
Ability to develop a site network strategy across a portfolio rather than focusing only on individual studies.
Experience designing feedback processes and using data to drive improvements.
Experience with budget management and recruitment funnel development.
Ability to manage multiple priorities while balancing stakeholder requests.
Strong relationship-building, interpersonal, and stakeholder-management skills across complex projects.
Confidence representing the company to investigators and site staff in person and virtually.
Willingness to travel for site visits and investigator meetings.
Eligibility to live and work in the UK or USA for this role; visa sponsorship is not available.

Nice To Haves

Strong scientific background.
Familiarity with medical research and/or the pharmaceutical or biomedical industries.

Responsibilities

Define and own the referring-site network strategy, prioritising sites that can support recruitment across multiple programmes and therapeutic areas.
Research, assess, segment, and tier prospective partner sites based on patient populations, disease areas, capacity, and research experience.
Work with Project Leads and sponsors to match network sites to programmes and define the Sano referring-site offering for each study.
Track the network’s recruitment contribution across the portfolio and develop it as a recruitment channel.
Build and maintain long-term relationships with PIs, study coordinators, and other site staff; serve as the consistent Sano contact for each site across programmes.
Conduct in-person site visits and represent Sano at investigator and monitoring meetings, in person or virtually.
Hold introductory calls with prospective sites to present the Sano initiative and establish collaboration.
Design and operate an ongoing site engagement programme, including check-ins, study updates, newsletters, and recognition of top-referring sites.
Gather site feedback on referral quality, patient experience, materials, and the Sano platform; share resulting changes and feed insights into study set-up, materials, platform improvements, and programme planning.
Share referral volumes, patient progress, benchmarks, and other performance insights with sites.
Review study protocols and develop recruitment solutions, including patient journey maps, patient profiles, and patient profile questionnaires.
Design and deliver site onboarding and training for the Sano platform and referrals; set up sites on the platform after training.
Demonstrate Sano HCP workflows and functionality, including referral submission, eligibility checks, and referral-status tracking, and drive sustained platform adoption and use.
Run demonstrations and refresher training on new HCP-facing functionality.
Define site engagement strategies and messaging beyond onboarding, including patient and HCP flyers, study guides, doctor-to-colleague letters, and posters; collaborate with the design team on final formats.
Define site engagement processes and best practices, potentially including Sano-led direct HCP campaigns such as letter campaigns; exclude HCP-facing partner channels.
Keep site trackers current, monitor site performance, analyse recruitment metrics, and provide dashboards and insights to sites and sponsors to optimise enrolment.
Contact eligible patients through the Sano platform for secondary pre-screening and connect them with sites.
Work with sites and the study Medical Monitor to determine eligibility for patients meeting exclusion criteria.
Coordinate printing and shipment of site materials.
Ensure patient interactions and recruitment activities comply with GCP and HIPAA/data privacy standards.
Attend kick-off meetings and weekly internal and external meetings, providing study updates.
Liaise with the product team and project managers on delivery, support Recruitment & Engagement colleagues, and complete internal reporting.
Design and implement site onboarding and management processes, documented operational best practices, and follow-up processes across studies.
Ensure sites contact referred patients within agreed timeframes and identify and improve underperforming sites.
Design and implement a point-of-care referral site-engagement strategy appropriate to the disease landscape.