0000000328.It Delivery Coordinator Ii.Info Tech Services

Dallas County • Dallas, TX

3d

About The Position

Under general supervision, the IT Delivery Coordinator II independently supports multiple initiatives by coordinating schedules, tracking deliverables, facilitating communication, and maintaining governance documentation. The role serves as an operational partner to IT leaders and delivery teams, and as a liaison between business stakeholders and technical teams. It also coordinates with vendors, contractors, and external partners, fostering communication, transparency, collaborative problem-solving, and issue resolution across project teams. The position supports planning, resource coordination, timeline development, reporting, and continuous improvement, and performs other duties as assigned.

Requirements

• Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Business Administration, Information Technology, Public Administration, or a job-related field of study.
• Three years of work-related experience in delivery or operational support.
• Experience supporting technology or business initiatives.
• Must possess a valid Texas Driver’s License and a good driving record; must provide a copy of a 10-year driving history and maintain a good driving record in compliance with Article II, Subdivision II of Chapter 90 of the Dallas County Code.
• Must pass a national fingerprint-based records check before placement if the position has or may have access to criminal justice databases, and must maintain the ability to pass the check while in the position or until the requirement is removed.
• Proficiency using tools such as Jira, Confluence, SharePoint, OneDrive, or Microsoft Office.

Responsibilities

• Coordinate activities across multiple teams and stakeholders.
• Monitor schedules, deliverables, risks, and dependencies.
• Facilitate recurring meetings and track action items.
• Prepare status reports and dashboards for leadership review.
• Assist with planning, resource coordination, and timeline development.
• Support development of documentation, including work plans.
• Help identify resource constraints and scheduling conflicts.
• Maintain RAID logs (Risks, Assumptions, Issues, Dependencies).
• Recommend improvements to coordination, communication, and reporting.
• Assist with lessons learned and post-implementation reviews.
• Serve as a liaison between business stakeholders and technical teams.
• Coordinate activities with vendors, contractors, and external partners.
• Foster communication and transparency across project teams.
• Support collaborative problem-solving and issue resolution.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level