IT COORDINATOR

Corbins•Phoenix, AZ

About The Position

Nox Group of Companies is seeking an IT Coordinator to join its team in Phoenix, Arizona. Nox Group owns and operates Corbins, RMCI, Nox Innovations, and Construction Labels, and works in industrial construction, including data centers, manufacturing, semiconductor, and water/wastewater treatment facilities. The IT Coordinator coordinates technology assets and requests for the IT department across workstations, servers, printers, networks, cell phones, desk phones, and vendor-specific hardware and software. The position also implements internal systems and assists IT team members with requests, supporting the growth of Nox Group and its companies. This is a safety-sensitive position. Applicable policies, including drug testing and background checks, apply. The role may involve physical activities and conditions described below. The employer states that it may monitor the employee’s ability to perform these responsibilities safely and successfully and take action as appropriate in accordance with the Americans with Disabilities Act.

Requirements

Attention to detail.
Ability to work in a team and communicate effectively.
Business awareness, including knowledge of users and how IT relates to their department strategies and goals.
Ability to multitask and adapt quickly to changes.
Technical awareness and the ability to match resources appropriately to technical issues.
Awareness of the critical IT services supported across the organization.
Self-motivation and ability to work in a fast-moving environment.
Office 365 knowledge.
Ability to meet the role’s potential physical demands, including lifting up to 50 pounds and performing activities such as pushing, pulling, carrying, reaching, walking, standing, sitting, stooping, kneeling, bending, and climbing.
The role may require operating a motor vehicle, crane, tractor, or similar equipment.
Compliance with applicable safety-sensitive-position policies, including drug testing and background checks.

Responsibilities

Enter devices into the system.
Audit device lists for accuracy.
Perform quality assurance on device setups.
Ensure IT requests are progressing and the device pickup pile is accurate.
Monitor shipping for devices.
Ensure device backlogs are accurate.
Set up users.
Process separations.
Monitor the ticketing system for stale tickets.
Document system maintenance and upgrades.
Communicate with users as required and keep them informed of incident progress.
Document maintenance for computer systems and network infrastructure.
Review documentation and ensure it meets enterprise standards.
Review inventory for out-of-date or out-of-specification devices.
Coordinate technology assets and IT requests, including those involving workstations, servers, printers, networks, phones, and vendor-specific hardware and software.
Implement internal systems and assist IT team members with requests.