IT Coordinator

Canoe Brook Country Club•Summit, NJ

10d•$0 - $60,000•Onsite

About The Position

The IT Coordinator is Canoe Brook Country Club’s single point of contact for technology, supporting department directors with computers, audiovisual equipment, phones, and related systems. The role also serves as the main liaison with the Club’s managed IT service provider. This is a full-time, exempt, year-round position. Evening and weekend work is required as needed for events and outages.

Requirements

3–5 years of experience in IT support or help desk, including vendor coordination.
Associate degree in IT or equivalent experience.
Working knowledge of Windows, Microsoft 365, basic networking, VoIP phones, and audiovisual equipment.
Service-minded and organized, with the ability to explain technical issues in plain language.
Valid driver’s license.
Ability to lift 50 pounds and climb ladders.

Nice To Haves

Hospitality or private club experience.
Experience with Jonas software.
CompTIA or audiovisual certifications.

Responsibilities

Provide first-line support for computers, printers, POS terminals, and mobile devices.
Set up and support audiovisual equipment for member events, banquets, board meetings, and tournaments.
Train staff on systems, devices, and basic security practices.
Triage issues, escalate them to the IT provider, and track tickets through resolution.
Monitor the IT provider’s performance against the service agreement.
Administer the phone system, including extensions, voicemail, and call routing.
Obtain quotes, place orders, and deploy equipment within budget.
Manage new-hire setups, offboarding, moves, and seasonal setups.
Support the technology aspects of construction and renovation projects.
Maintain inventory of hardware, licenses, warranties, and contracts.
Enforce access and password policies and support PCI compliance.
Keep system documentation current.