IT Business Services Senior Consultant (multiple positions available)

SAP Careers • Newtown Township, PA

2d • $127,525 - $196,010 • Remote

About The Position

SAP America, Inc. is hiring multiple IT Business Services Senior Consultants to define, execute, and manage IT strategy, governance, and standards across people, processes, technology, and the IT Operating Model. The position works remotely and is associated with SAP's Newtown Square, Pennsylvania location.

The role drives core central IT functions, including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement. It ensures governance topics are appropriately addressed in IT projects, products, and internal processes, and supports escalations when needed. The consultant helps develop strategies that support corporate objectives and provides transparency into those strategies.

The position plans, implements, and tracks strategic and operational change management measures; coaches users on process and system changes; identifies training needs; plans and consults on training activities; delivers training; and tracks training outcomes. It works with business partners to identify requirements and needs for IT services, maintains a holistic view of the IT business service portfolio, and manages business services and operations for the IT organization or specific units. The consultant also serves as an interface among IT units and collaborates with other Board Areas, Lines of Business, and Corporate Functions.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Mathematics, Business Administration, or a related field, and six years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields and four years of relevant experience.
• At least three years of experience with SAP NetWeaver Administration.
• At least three years of experience in a Unix- or Linux-based environment.
• At least three years of database administration experience, including Oracle, DB2, MSSQL, or HANA.
• At least three years of experience with SAP system installation, maintenance, or implementation.
• At least one year of experience with hyperscaler administration, including Azure, AWS, or GCP.
• At least one year of programming experience, including C, Java, or ABAP.
• At least one year of experience with SAP migration, upgrade, or conversion.
• At least one year of experience with SAP XI, PI, PO, EP, or BTP Integration Suite.
• At least one year of experience with disaster recovery (DR) planning, implementation, or drills.

Responsibilities

• Define, execute, and manage IT strategy, governance, and standards across people, processes, technology, and the IT Operating Model.
• Drive central IT functions, including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement.
• Ensure IT governance topics are appropriately covered in IT projects, products, and internal processes, and support escalations as needed.
• Support development of strategies that enable corporate objectives and provide transparency on those strategies.
• Plan, conceive, implement, and track strategic and operational change management measures.
• Coach users on process and system changes.
• Identify training needs, plan training activities, consult on training execution, deliver training, and track training success.
• Work with business partners to identify business requirements and needs for provided services.
• Maintain a holistic view of the overall IT business service portfolio.
• Manage business services and operations for the entire IT organization or specific units within it.
• Interface among IT units and communicate, collaborate, and interface with other Board Areas, Lines of Business, and Corporate Functions.

Benefits

• The position is eligible for the Employee Referral Program, subject to the applicable eligibility criteria.
• SAP describes its culture as offering flexible working models, a focus on health and well-being, continuous learning, academies, mentoring, and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior