IT Technology Senior Consultant (Multiple Positions Available)
About The Position
SAP America, Inc. seeks multiple IT Technology Senior Consultants at its Addison, Texas location. The role serves as the primary customer contact for technology and cloud service delivery discussions, coordinating technical conversations, service delivery, and specialist expertise across SAP teams and customer stakeholders. The consultant supports delivery planning and customer-specific cloud roadmaps, guides customers on technical topics, and helps resolve issues through technical and operational reviews. The position also supports cloud migration planning alongside partners, system integrators, and SAP Professional Services.
Requirements
- Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Management, or a related field, plus six years of progressive post-baccalaureate experience in the offered job or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields, plus four years of experience.
- Four years of experience in SAP System Performance Optimization.
- Four years of experience in SAP HANA Database Management.
- Four years of experience in OS and Database Administration.
- Four years of experience in High Availability and Disaster Recovery (HA/DR).
- Four years of experience in SAP NetWeaver Administration and System Integration.
- Four years of experience with Transport Management System (TMS).
- Four years of experience in SAP Implementation, Upgrade and Migration.
- Four years of experience in Cloud-Based SAP System Administration.
- SAP Certified Technology Associate - SAP HANA certification, valid or expired.
- Microsoft Certified: Azure Administrator Associate certification, valid or expired.
Responsibilities
- Run regular stakeholder cadences with customers and manage expectations regarding service delivery.
- Own technical discussions with customers and orchestrate SAP delivery experts when additional expertise is needed.
- Support Account and TechOps teams in executing the service delivery plan and calendar.
- Analyze customer technical requirements, coordinate experts from the ECS Delivery team, and drive topics to resolution to the customer's satisfaction.
- Present the private offering, its technical details, and engagement model to internal and external stakeholders.
- Support customers or SAP services teams in developing customer-specific cloud roadmaps covering infrastructure architecture, technical managed services, security, and integration.
- Guide customers on technical aspects including business continuity, security and compliance, and networks.
- Assess customer security and network requirements against the SAP security architecture framework.
- Conduct technical and operational reviews against the defined cloud architecture and roadmap, and establish and drive resolution plans through completion.
- Support the migration roadmap with partners, system integrators, and SAP Professional Services.
Benefits
- The company describes its benefits as great and provides a link to a summary of SAP North America benefits and eligibility requirements.
- Flexible working models.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
