IT Business Services Senior Consultant (multiple positions available)

SAP IT Business Systeme•Newtown Township, PA

1d•$127,525 - $196,010•Remote

About The Position

SAP America, Inc. is seeking an IT Business Services Senior Consultant to define, execute, and manage IT strategy, governance, and standards across people, processes, and technology, aligned with the IT Operating Model. The role drives central IT functions, including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement. It ensures governance topics are appropriately addressed in IT projects, products, and internal processes, and supports escalations as needed. The consultant supports strategies that advance corporate objectives and provide transparency, and plans, implements, and tracks strategic and operational change-management measures. The role coaches stakeholders on process and system changes; identifies training needs; plans, consults on, and delivers training; and tracks training outcomes. It works with the business to identify requirements and needs for provided services, maintains a holistic view of the IT business service portfolio, and manages business services and operations across the IT organization or specific units. The role also interfaces and collaborates across IT units, Board Areas, Lines of Business, and Corporate Functions. The position is listed as fully remote. The posting identifies Newtown Square, Pennsylvania as the location and states that travel is not applicable.

Requirements

Bachelor’s degree or foreign equivalent in Computer Science, Mathematics, Business Administration, or a related field, plus six years of progressive post-baccalaureate experience in the job offered or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields plus four years of experience.
Three years of experience with SAP NetWeaver Administration.
Three years of experience in a Unix- or Linux-based environment.
Three years of database administration experience involving Oracle, DB2, MSSQL, or HANA.
Three years of experience with SAP system installation, maintenance, or implementation.
One year of experience with hyperscaler administration involving Azure, AWS, or GCP.
One year of programming experience involving C, Java, or ABAP.
One year of experience with SAP migration, upgrade, or conversion.
One year of experience with SAP XI, PI, PO, EP, or BTP Integration Suite.
One year of experience with disaster recovery (DR) planning, implementation, or drills.

Responsibilities

Define, execute, and manage IT strategy, governance, and standards across people, processes, and technology, aligned with the IT Operating Model.
Drive and execute central IT functions, including policy and governance rollouts, training, communication, coaching, and KPI definition and measurement.
Ensure IT governance topics are appropriately covered in IT projects, IT products, and internal IT processes.
Support escalations where necessary.
Manage and support strategies that enable corporate objectives and provide transparency on those strategies.
Plan, conceive, implement, and track strategic and operational change-management measures.
Coach stakeholders on process and system changes.
Identify training demand, plan training activities, consult on training execution, deliver training, and track training success.
Work with business stakeholders to identify requirements and needs for provided services.
Maintain a holistic view of the IT business service portfolio.
Manage business services and business operations for the entire IT organization or specific units within it.
Act as an interface between IT units and communicate, collaborate, and interface with other Board Areas, Lines of Business, and Corporate Functions.