IT Technology Senior Consultant (Multiple Positions Available)

SAP Careers • Addison, TX

1d • $141,835 - $195,976 • Hybrid

About The Position

SAP America, Inc. is hiring multiple IT Technology Senior Consultants at its Addison, Texas location in a hybrid work model. The role serves as the primary customer contact for technology and cloud service delivery discussions, coordinating customer expectations and technical discussions with SAP’s delivery organization.

The consultant supports account and TechOps teams in executing service delivery plans, analyzes customer technical requirements, and coordinates ECS Delivery experts to resolve issues. The role also presents SAP private cloud offerings and engagement models, helps develop customer-specific cloud roadmaps, advises on infrastructure architecture, managed services, security, compliance, networks, business continuity, and integration, and assesses whether SAP’s security architecture can meet customer requirements. The consultant reviews technical and operational progress against cloud architecture and roadmaps, drives issue-resolution plans, and supports migration planning with partners, system integrators, and SAP Professional Services.

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Management, or a related field, and six years of progressive post-baccalaureate experience in the offered job or a related occupation; alternatively, a master’s degree or foreign equivalent in one of these fields and four years of relevant experience.
• At least four years of experience in SAP System Performance Optimization.
• At least four years of experience in SAP HANA Database Management.
• At least four years of experience in OS and Database Administration.
• At least four years of experience in High Availability and Disaster Recovery (HA/DR).
• At least four years of experience in SAP NetWeaver Administration and System Integration.
• At least four years of experience with Transport Management System (TMS).
• At least four years of experience in SAP Implementation, Upgrade, and Migration.
• At least four years of experience in Cloud-Based SAP System Administration.
• SAP Certified Technology Associate - SAP HANA certification, valid or expired.
• Microsoft Certified: Azure Administrator Associate certification, valid or expired.

Responsibilities

• Run regular stakeholder meetings with customers and manage expectations regarding service delivery.
• Own technical discussions with customers and coordinate SAP delivery experts as needed.
• Support Account and TechOps teams in executing service delivery plans and calendars.
• Analyze customer technical requirements, coordinate ECS Delivery experts, and drive topics to resolution to the customer’s satisfaction.
• Present SAP private cloud offering details, technical information, and engagement models to internal and external stakeholders.
• Support customers and SAP services teams in developing customer-specific cloud roadmaps covering infrastructure architecture, technical managed services, security, and integration.
• Guide customers on technical aspects including business continuity, security and compliance, and networks.
• Assess customer security and network requirements against the SAP security architecture framework.
• Conduct technical and operational reviews against defined cloud architecture and roadmaps, and establish and drive resolution plans through completion.
• Support migration roadmaps with partners, system integrators, and SAP Professional Services.

Benefits

• SAP offers employee benefits; details and eligibility requirements are referenced through SAP North America Benefits.
• SAP describes flexible working models, a focus on health and well-being, and opportunities for learning and skill growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior