IT Business Lead Analyst - Vice President

Citi • Jacksonville, FL

3d • $103,920 - $155,880

About The Position

The IT Business Lead Analyst is a senior-level position that liaises between business users and technologists, communicating information in a concise, logical, and understandable way in coordination with the Technology team. The role contributes to continuous, iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

The analyst supports complex, high-impact projects through development and implementation, defines system scope and objectives, identifies risks and impacts, and recommends mitigation options. The position consults with business clients on functional specifications, evaluates IT developments and business requirements, conducts sophisticated analyses, and helps influence strategic functional decisions. It also supervises day-to-day staff management activities, including resource management, work allocation, and mentoring or coaching.

The position is based in Jacksonville, Florida. Citi’s stated full-time salary range for the role is $103,920 to $155,880. Eligible employees may also receive incentive and retention awards and employee benefits.

Requirements

• 6–10 years of experience as a business analyst or in similar roles.
• Experience as a technical Business Analyst.
• Experience in the banking industry.
• Experience with all phases of the Software Development Life Cycle (SDLC).
• Comprehensive knowledge of business analysis principles.
• Proficiency in MS Office, including Word, Excel, Visio, and PowerPoint, with extensive experience using Excel for data analysis.
• Bachelor's degree or university degree in Computer Science, Systems Engineering, or equivalent experience.

Nice To Haves

• Experience with Jira and Confluence.
• Knowledge of or experience with AI tools.
• Master's degree preferred.

Responsibilities

• Provide input during development and implementation phases, including formulating and defining systems scope, objectives, and necessary system enhancements for complex, high-impact projects.
• Identify and communicate risks and impacts, and propose risk mitigation options while considering the business implications of applying technology in the current business environment.
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
• Evaluate new IT developments and evolving business requirements, and recommend appropriate systems alternatives or enhancements by analyzing business processes, systems, and industry standards.
• Provide in-depth analyses and interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions.
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring, coaching, and other assigned duties.
• Assess risk in business decisions, support compliance with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including vacation and sick leave
• Paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Full-time
• Career Level: Senior