IT Business Lead Analyst - Vice President

Citi•New York, NY
•$129,840 - $194,760

About The Position

The IT Business Lead Analyst liaises between business users and technologists, exchanging information in a concise, logical, and understandable way in coordination with the Technology team. The role contributes to continuous, iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The position supports complex, high-impact projects by contributing to development and implementation, defining system scope and objectives, analyzing business processes and technology alternatives, identifying risks and mitigation options, and developing functional specifications with business clients. It provides sophisticated analysis and innovative solutions to influence strategic functional decisions. The role also supervises day-to-day staff management, including resource management, work allocation, and mentoring or coaching. It carries responsibility for assessing risk, supporting compliance, safeguarding the firm and its clients, and transparently escalating, managing, and reporting control issues.

Requirements

  • 6–10 years of experience.
  • Proficiency in Microsoft Office (Word, Excel, Visio, and PowerPoint), with extensive experience using Excel for data analysis.
  • Experience with all phases of the Software Development Life Cycle.
  • Experience in customer- or client-facing roles.
  • Strong communication skills across all C-levels with internal and external stakeholders.
  • Comprehensive knowledge of business analysis principles.
  • Bachelor’s degree or university degree in Computer Science, or equivalent experience.

Responsibilities

  • Provide input during development and implementation phases, including formulating and defining systems scope, objectives, and necessary enhancements for complex, high-impact projects.
  • Identify and communicate risks and impacts, and propose mitigation options while considering the business implications of applying technology in the current business environment.
  • Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
  • Evaluate new IT developments and evolving business requirements, and recommend systems alternatives or enhancements by analyzing business processes, systems, and industry standards.
  • Provide in-depth analysis and interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions.
  • Supervise day-to-day staff management, including resource management, work allocation, mentoring, coaching, and other assigned duties.
  • Assess risk in business decisions, drive compliance with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k).
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
  • Eligible employees may receive discretionary and formulaic incentive and retention awards.
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