L&I DOSH IT Business Analyst - Entry (Internal only)

State of Washington • Thurston County – Tumwater, WA

9d • Remote

About The Position

The Washington State Department of Labor & Industries (L&I), Division of Occupational Safety & Health (DOSH), is hiring an entry-level IT Business Analyst. The position is open only to current L&I employees and serves as a connection between DOSH business operations and technology teams. The analyst works with DOSH programs and staff, developers, IT teams, and partners across L&I to understand business needs, solve problems, improve systems, and deliver technology solutions that support the agency’s mission.

The role spans multiple systems and business areas, requiring the analyst to consider how changes may affect connected applications and business processes. The position is mainly teleworking, with occasional in-office attendance for meetings or training. The assigned duty station is Tumwater, Washington. Flexible schedules such as 4/10s, 9/80s, or 5/8s may be available after training and management approval.

This recruitment may be used to fill multiple permanent and/or non-permanent positions. The role is represented by the Washington Federation of State Employees (WFSE). The hiring process includes a skills assessment for candidates selected to proceed.

Requirements

• Must be a current L&I employee.
• Ability to take action to learn and grow.
• Ability to take action to meet the needs of others.
• Meet either of the following education and experience paths: a bachelor’s degree or higher in Computer Science, Computer Engineering, or another related IT field and at least three years of qualifying professional IT experience; or a combination of education and professional IT experience totaling seven years. The announcement states that qualifying education and experience may have been earned concurrently.
• Candidates offered a position must have work authorization that does not require employer visa sponsorship now or in the future.
• Selected candidate must provide proof of identity and eligibility to work in the United States consistent with Form I-9 requirements on the first day of employment.

Nice To Haves

• Certification as a Business Analyst.
• Successful completion of business analysis courses based on the Business Analysis Body of Knowledge (BABOK).
• At least one year of experience managing backlogs using Microsoft Team Foundation Server/Azure DevOps Server.
• Knowledge of DOSH business processes, including enforcement, appeals, consultations, explosives and asbestos licensing, certification and notification, inspection scheduling, work assignments, crane licensing and certification, contractor verification, and Federal OSHA performance measures and reporting.
• Experience as a data steward or data analyst working on data definition, data migration, or data-cleansing projects.
• Experience applying lean principles, user-centered design, or change management, or conducting user research and analysis.
• Experience with adult learning and instructional design.
• Experience developing technical content for a non-technical audience.
• Experience using PowerPoint, Excel, Articulate, or similar learning and presentation tools.
• Experience related to occupational safety and industrial hygiene.
• Experience in project planning and coordination.
• Experience building partnerships and influencing others.
• Experience using two or more of the systems referenced in the announcement and the ability to query, output, input, edit, or update data in those systems.

Responsibilities

• Gather, analyze, and document business and technical requirements.
• Work with customers and stakeholders to understand their needs and determine appropriate solutions.
• Translate business needs into clear requirements and actionable work for development teams.
• Manage and prioritize work requests and product backlogs based on business needs, risk, impact, and organizational priorities.
• Coordinate system releases, testing, quality assurance, implementation, and communications.
• Troubleshoot system and data issues and work with technical teams to identify solutions.
• Identify risks and unintended impacts when changes to one system may affect other applications or business processes.
• Make informed recommendations and decisions, including determining when a solution is ready to move forward.
• Coordinate with other L&I divisions that own or support connected enterprise systems so changes work across the organization.
• Build productive relationships with people who have differing priorities, perspectives, or opinions and find common ground.
• Perform other work that supports the agency’s mission.

Benefits

• Generous retirement package for qualifying state employees at the end of their careers.
• Competitive benefits package.
• Flexible schedules may be available after training and management approval.
• Positive work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level