Ent IT Business Analyst I

Texas Tech University•El Paso, TX
•Onsite

About The Position

The Enterprise IT Business Analyst I learns the business goals and processes of Texas Tech departments, documents business processes, and serves as a liaison between central IT and functional departments to assist with software application support. The role may also collect, analyze, and develop data related to business areas and assist with software application implementation and configuration. Enterprise positions are restricted to central IT Division areas reporting to the institutional CIO and may interface with IT and functional leadership across Texas Tech University System institutions. This position is onsite at Texas Tech Health El Paso (TTEP) and is not eligible for remote or hybrid work. TTEP is not considering applicants who require employment visa sponsorship, including H1B visa holders and individuals currently on student or postgraduate visas. The position oversees processes for initiating, classifying, prioritizing, planning, executing, and closing medium-to-small IT projects and programs of moderate-to-high complexity, cost, and risk. It supports IT leaders in following project management methodologies and standards, evaluates project scope, schedule, and budget, produces reports on performance and outcomes, and manages IT project portfolio governance. The role also develops and maintains project management practices, processes, standards, tools, training materials, and customer support websites; assists the IT senior director with IT policies and procedures; coordinates weekly stakeholder and project team meetings; provides formal project management training; and programs features and functionality for project management forms, templates, processes, and tools. The employee is expected to demonstrate and promote Texas Tech Health El Paso’s values of Service, Respect, Accountability, Integrity, Advancement, and Teamwork; maintain required licensure, certifications, compliance, and training; follow applicable policies and procedures; and perform other duties as assigned.

Requirements

  • Bachelor’s degree plus one year of related full-time paid experience, or a combination of related education and/or experience.
  • Project management background in a related field.
  • Proficiency in Microsoft Excel, Word, Project, and PowerPoint.
  • Working knowledge of IT systems such as MS Project and portfolio management tools.
  • Certified Associate in Project Management (CAPM) certification from the Project Management Institute, or at least 1,500 hours; the supplied posting does not specify what the hours are of.
  • Must be able to work onsite at Texas Tech Health El Paso; the position is not eligible for remote or hybrid work.
  • Applicants requiring employment visa sponsorship are not being considered.

Responsibilities

  • Learn Texas Tech departments’ business goals and processes and document business processes.
  • Serve as a liaison between central IT and functional departments to assist with software application support.
  • Collect, analyze, and develop data related to business areas and assist with software application implementation and configuration, as needed.
  • Oversee initiation, classification, prioritization, planning, execution, and closure processes for medium-to-small IT projects and programs of moderate-to-high complexity, cost, and risk.
  • Guide IT leaders on compliance with project management methodologies, policies, requirements, and standards.
  • Evaluate active IT projects for adherence to scope, schedule, and budget.
  • Produce specialized reports to identify performance trends and measure project outcomes and success.
  • Manage governance for the portfolio of IT projects and programs.
  • Develop, implement, and maintain project management practices, processes, standards, and tools.
  • Assist the IT senior director in developing, planning, and maintaining IT policies and procedures.
  • Coordinate weekly meetings with stakeholders and project teams to provide status updates.
  • Develop and maintain training materials and customer support websites for users of IT Project Management Office and IT Assurance resources and practices.
  • Provide formal project management training to IT project managers and staff.
  • Program features and functionality associated with project management forms, templates, processes, and tools.
  • Demonstrate and promote Texas Tech Health El Paso’s stated values.
  • Maintain required licensure, certifications, compliance, and training and adhere to applicable policies, procedures, and practices.
  • Perform other duties as assigned.
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