IT Asset Management Analyst

Clark Construction Group, LLC•McLean, VA

2d•$45,000 - $140,000•Onsite

About The Position

Clark Construction is seeking an experienced IT Asset Management Analyst to mature and manage its enterprise-wide IT Asset Management (ITAM) program for the lifecycle of IT hardware. The program supports 4,000 users across more than 200 locations, including corporate offices and project jobsites. The analyst will help manage vendor relationships—especially with the offsite logistics partner—and execute asset procedures, assess and enforce policy compliance, maintain accurate asset data, optimize inventory, support rapid deployments, and control costs. The role contributes to the development of an ITIL-aligned framework for the full hardware lifecycle, covering end-user, networking, and AV equipment across corporate and jobsite locations. The analyst collaborates with the IT Asset Program Manager, internal teams, Finance, and Procurement, and serves as the primary relationship manager for the external logistics vendor. Responsibilities also include optimizing ServiceNow ITAM and CMDB capabilities, auditing and reconciling asset data, supporting inventory and financial planning, ensuring secure and auditable disposal, and reporting program performance to senior leadership. The primary workspace is a professional office, with occasional travel to other locations, including active construction sites. The role involves desk-based work, movement around the office, and lifting objects up to 10 pounds regularly and up to 25 pounds occasionally. Construction-site visits may involve outdoor weather, louder noise, and moving equipment. The position requires compliance with Clark Construction safety policies and applicable laws. This is a demanding, high-performance role that may require extended hours during critical project phases or client deadlines, as well as responsiveness to time-sensitive matters and emergencies outside regular working hours. A pre-employment drug fitness-for-duty screening and random quarterly testing are required.

Requirements

At least 3 years of experience in an IT Asset Management role, with a proven track record of increasing responsibility.
Knowledge of ITAM and ITIL frameworks.
Strong experience with ITAM/CMDB platforms; ServiceNow is preferred.
Experience with discovery tools and strong data analysis and reporting skills.
Experience managing third-party logistics vendors, including contract participation and SLA enforcement.
Ability to communicate complex IT and financial concepts clearly to diverse audiences, from technical staff to senior executives.
Self-starter who can work independently, manage projects, and contribute directly to achieving results.
Meticulous attention to detail and strong analytical skills for complex reconciliations and accurate data maintenance.
Ability to perform prolonged periods of focused desk work, detailed computer work, and review of complex documents.
Ability to move actively throughout the office and travel occasionally to various locations, including construction sites.
Ability to lift and move objects up to 10 pounds regularly and up to 25 pounds occasionally.
Flexibility to work extended hours during critical project phases or client deadlines and respond to communications for time-sensitive matters or emergencies as required.
Ability to comply with Clark Construction safety policies and applicable laws at all locations.
Required pre-employment drug fitness-for-duty screening and random quarterly drug testing.

Nice To Haves

ITIL Foundation, CITAM, CSAM, or similar certification.
Bachelor’s degree in IT, Business, Finance, or a related field.
Experience in construction, logistics, or a similar industry with a highly mobile workforce and distributed, temporary sites.
Knowledge of a wide range of IT hardware, including networking, AV, and mobile equipment.
Familiarity with MDM platforms such as Intune or Jamf and with discovery tools.

Responsibilities

Contribute to development of an enterprise ITAM framework aligned with ITIL, covering the hardware lifecycle from procurement through disposal.
Help establish, document, and enforce hardware asset management procedures and SLAs for internal teams and the external logistics vendor.
Serve as primary relationship manager for the logistics vendor and optimize processes for rapid deployment, efficient asset recovery, and end-user experience.
Optimize ServiceNow ITAM capabilities and help maintain the CMDB as the reliable source of truth for asset data.
Conduct regular asset audits and reconciliations, including comparisons against vendor reports, to maintain data integrity and improve process compliance.
Monitor and maintain hardware stock levels for new hires, break/fix needs, and rapid jobsite deployments.
Partner with Finance and Procurement to forecast needs, assist with budgeting, and identify cost-saving opportunities.
Ensure asset processes, particularly disposal, are secure, auditable, and compliant with policy.
Coordinate secure retrieval of hardware from decommissioned sites and end users, and store data destruction certificates in approved locations.
Develop and maintain KPIs and dashboards with the IT Asset Program Manager to report asset status, compliance, and program effectiveness to senior leadership.
Follow Clark Construction safety policies and applicable laws when working at offices and other locations, including construction sites.
Respond to time-sensitive business needs and emergencies outside regular working hours when required.