Sr IT Asset Management Hardware Analyst

Fairview Health Services•Minneapolis, MN

About The Position

The Senior Information Technology Asset Management Hardware Analyst oversees complex hardware asset management projects, including the hardware lifecycle program and managed service provider services. The role supports IT construction projects and may require onsite involvement; for example, ensuring IT requirements are incorporated into clinic designs and contributing to construction-related decisions before building begins. The position coordinates team resources, develops execution plans, monitors milestones, and manages hardware procurement, deployment, and disposal. It ensures compliance with policies, maintains customer satisfaction, and works with departments, vendors, and leadership. The role uses data analysis and budget management to optimize asset utilization and reduce costs, and provides technical direction, training, and mentorship to asset management team members. Work may take place at multiple sites, equipment may need to be transported, and flexible hours—including evenings or weekends—may occasionally be required based on project needs. Fairview describes its benefits as including medical, dental, and vision plans; life and disability insurance; PTO and Sick and Safe Time; tuition reimbursement; retirement; early access to earned wages; and other benefits. The job posting does not specify a salary range.

Requirements

  • Bachelor’s degree in computer science or a related field, or an equivalent combination of relevant education and work experience.
  • At least 7 years of experience in an IT role, including 3 years of deployment and technology migration experience.
  • At least 5 years of IT and asset management experience, including developing and implementing asset management strategies, optimizing asset utilization, ensuring policy compliance, leading initiatives, and mentoring junior team members.
  • At least 5 years leading large-scale, complex enterprise projects and programs, with a record of achieving business outcomes.
  • At least 6 years of experience designing, configuring, implementing, and operating endpoint solutions, including desktops, laptops, tablets, phones, networks, printers, and scanners.
  • Advanced decision-making skills to deliver technology solutions tailored to customer needs.
  • Ability to lead workflow and training for deployment and technology migration projects.
  • Ability to guide and support team members, provide constructive feedback, share knowledge, and motivate team members.
  • At least 3 years of vendor and procurement management experience, including contract review, vendor performance management, issue resolution, equipment procurement, and vendor relationship management.
  • Excellent communication and stakeholder-management skills across organizational levels; advanced technical writing; ability to resolve issues involving diverse perspectives; strong customer-service focus; organization; and teamwork.
  • At least 3 years of experience developing budgets, conducting data analysis, generating metrics, making recommendations based on financial trends, and presenting complex financial information to stakeholders.
  • Understanding of IT service management tools such as ServiceNow, including using and configuring tools to manage IT processes, incidents, and service requests and improve workflows and service delivery.
  • Reliable transportation to work at multiple sites during a scheduled shift.
  • Ability to occasionally work flexible hours, evenings, or weekends, depending on project requirements.
  • Driver’s license.

Nice To Haves

  • Bachelor’s degree in computer science, information technology, business administration, or a related field.
  • At least 8 years of IT asset management experience, including experience in healthcare or a large enterprise with 10,000 or more users.
  • Hardware Asset Management Specialist (HAMS) certification.
  • Program Management Professional (PgMP) or another program management certification.

Responsibilities

  • Lead coordination of end-user hardware deployment, including desktops, laptops, printers, and mobile devices, throughout the organization.
  • Manage multiple complex hardware asset management projects and provide the team with project information, clarifications, updates, and answers to questions.
  • Provide instructions and guidance to technical resources to ensure deployment activities are followed.
  • Prepare detailed project-status and organizational asset-location reports for supervisors and team members.
  • Help new organizational members understand the capabilities and limitations of working on the network.
  • Apply analytical and technical knowledge to support successful project implementation and service delivery.
  • Collaborate with internal project team members to meet customer requirements and expectations.
  • Work with cross-functional teams and drive deliverables from vendors and partners.
  • Coordinate project purchases, execution resources, and vendors.
  • Manage vendor relationships and procurement activities.
  • Plan, execute, and track asset lifecycle management.
  • Mentor and train junior team members.
  • Maintain project budget baselines and manage budgets.
  • Ensure compliance with asset management policies and regulations.
  • Develop and implement strategic asset management plans.
  • Oversee procurement, deployment, and disposal of hardware assets.
  • Maintain records and databases for hardware and software assets, licenses, warranties, services, and lease agreements to support documentation, compliance, and inventory.
  • Track and report hardware and software assets; analyze data and trends; and create KPI dashboards that support recommendations, risk identification, compliance reporting, asset visibility, and cost avoidance or savings.
  • Monitor and manage budgets to support cost-effective procurement and deployment.
  • Work at multiple sites and transport equipment as needed.
  • Occasionally work flexible hours, evenings, or weekends depending on project requirements.

Benefits

  • Medical plans
  • Dental plans
  • Vision plans
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • PTO
  • Sick and Safe Time
  • Tuition reimbursement
  • Retirement
  • Early access to earned wages
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