IT Asset Management Administrator in the Medical School

UTHealth Houston•Houston, TX

14d•Onsite

About The Position

We are looking for an IT Asset Management Administrator who will be responsible for maintaining an accurate and complete inventory of IT assets through the inventory life cycle process using the Central IT Inventory software. This role supports our Medical School Information Technology area, as well as some other areas. They use both Windows and Mac computers, and have a variety of needs in this capacity. You will also be responsible for imaging and configuring computers, ensuring they are working and have the correct software and applications installed. When hardware is returned, you will wipe the drives and return it to either our surplus department or the leasing vendor. This is a full-time role based in our Medical School Building in the heart of the Texas Medical Center, on Fannin. This building is easy to access from both Metro bus and rail lines. This role is classified as non-exempt. It is eligible for all UTHealth benefits, including health coverage and participation in a State of Texas-run pension plan. What we do here changes the world. UTHealth Houston is Texas’s resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Requirements

Good communication skills, both verbal and written.
High attention to detail.
High School Diploma or equivalent required
2 years of experience required
Employees must permanently reside and work in the State of Texas.

Nice To Haves

Associate's Degree or related work experience preferred
Certified Asset Management Professional (CAMP) by the International Association of Information Technology Asset Managers (IAITAM) preferred
CompTIA A+ by Computing Technology Industry Association (CompTIA) preferred

Responsibilities

Ensures inventory information is accurate and complete for reconciliation purposes; addresses any issues or discrepancies as needed.
Resolves inventory discrepancies and issues, including tracking the location and status of IT inventory as well as identifying inconsistencies in IT inventory policies and procedures; makes recommendations for improvements.
Train Desktop Support groups across UTHealth Houston on how to use the ServiceNow Asset Management module and how to correctly receive assets.
Gathers, organizes, and prioritizes information on software inventory functionality, feature enhancements, and reports.
Coordinates asset management of medical equipment with Clinical Technology and Desktop Support Groups across UTHealth Houston.
Coordinates timely inventory of clinics and departments across UTHealth.
Performs IT inventory asset reviews, including validation of encryption, settings, OS, etc.
Prepares systems for distribution to Desktop Support teams by Imaging and validating that the correct setup is applied.
Performs other duties as assigned.

Benefits

health coverage
participation in a State of Texas-run pension plan
100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equate to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
awesome retirement/pension plan
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts, including entertainment, car rentals, cell phones, etc.
Resources for child and elder care