IT Asset Management Specialist

MB2 Dental•Carrollton, TX

About The Position

MB2 Dental is a Dental Partnership Organization founded in 2007 and headquartered in Carrollton, Texas. It partners with dentists to help preserve their professional autonomy while providing resources and support for successful practices. The IT Asset Management Specialist oversees and supports the full lifecycle of the organization’s IT assets. The role maintains visibility across hardware and software, manages inventory and procurement, coordinates asset deployment and retirement, supports software licensing and compliance, and handles vendor and contract activities so technology resources meet business needs.

Requirements

Four to five years of experience in IT Asset Management or related IT operations.
Strong written and verbal communication skills.
Ability to explain technical concepts clearly to audiences with varying levels of technical knowledge.
Ability to manage multiple priorities and shift between tasks efficiently.
Working knowledge of project-management principles.
Customer-focused, positive, and flexible approach to support.
Ability to adapt within a fast-changing technical environment.
Ability to work independently and collaboratively as part of a team.
Ability to lift and move equipment weighing up to 75 pounds.

Nice To Haves

Experience using ITAM or ITSM tools, such as ServiceNow, Freshservice, or Jira Service Management.
Familiarity with inventory-management systems or procurement platforms.
Understanding of software-licensing models, including Microsoft, Adobe, and SaaS platforms.
Experience managing vendor relationships or supporting contract negotiations.
Knowledge of Microsoft 365, Azure AD, and cloud-based management tools.
Experience supporting multi-site or distributed office environments.
Experience with budget and resource planning.
ITIL Foundation, CompTIA A+, CompTIA ITF+, CompTIA Network+, Certified Hardware Asset Management Professional (CHAMP), or a comparable certification.

Responsibilities

Build and support a strong IT Asset Management (ITAM) function.
Maintain an accurate, up-to-date inventory of hardware and software assets.
Track assets throughout their lifecycle, from procurement and deployment through upgrades, decommissioning, and retirement.
Evaluate organizational technology needs and coordinate timely acquisition of hardware, software, and related equipment.
Develop and maintain standards and policies for asset purchasing, maintenance, usage, and disposal.
Ensure asset-management activities align with company standards, licensing requirements, and governance expectations.
Collaborate with IT leadership to establish hardware and software standards.
Maintain sufficient inventory of computers, mobile devices, accessories, and other technology equipment.
Coordinate shipping, receiving, assignment, return, and storage processes for IT assets.
Manage vendor relationships, billing, contract renewals, and service expectations.
Track software licenses, cloud services, and subscriptions to support compliance and appropriate utilization.
Support contract, pricing, and purchasing negotiations with technology vendors.
Monitor vendor performance and address issues that may affect service, cost, or business operations.