IT Asset Disposition Operations Manager

HP•Spring, TX

About The Position

The IT Asset Disposition Operations Manager (ITAD) leads a geographically distributed team across AMS, EMEA, and APJ, responsible for delivering HP’s customer‑facing ITAD programs and the end‑to‑end commercial quoting and recovery model for used devices. This role owns operational strategy and execution for ITAD operations delivery across AMS and EMEA, ensuring secure, compliant, cost‑effective, and value‑optimized asset disposition. The role balances operational rigor with commercial acumen and serves as a key interface between Renew leadership, Sales, GBUs, Legal, Finance, Sustainability, Procurement, and external ITAD Partners.

Requirements

Bachelor’s degree or equivalent experience
8+ years’ experience in Supply Chain, Operations, Reverse Logistics, or ITAD
3+ years people management experience in multi‑region environments
Strong IT Asset Disposition (ITAD) and eCommerce / remarketing expertise, including secure data handling, refurbishment, resale, and recycling pathways
Proven negotiation and commercial management skills, including supplier contracting, pricing models, and value‑based trade‑offs
Solid understanding of secondary market dynamics, asset valuation, and resale value drivers for enterprise and consumer devices
Advanced understanding of demand and supply planning processes and strategy, particularly within reverse logistics and recovery models
Excellent analytical and data modeling skills, with the ability to translate insights into operational and commercial decisions
Strong program and project management skills, including execution across complex, cross‑functional initiatives
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Nice To Haves

advanced degree preferred

Responsibilities

Act as the primary ITAD Operations voice for Renew leadership
Define and evolve the ITAD operating model for AMS and EMEA
Lead operational execution of ITAD programs across AMS and EMEA
Drive commercial negotiations with ITAD suppliers and resale partners
Shape and execute resale and remarketing strategies for recovered assets
Partner with Sales / GBU and Customers to differentiate HP’s ITAD value proposition
Establish strong program and project governance
Manage escalations with clarity and data‑driven decision making
Lead and develop a globally distributed team across AMS, EMEA, and APJ
Own hiring, performance management, coaching, and career development
Coach teams on commercial acumen, negotiation, and resale value drivers
Foster a culture of accountability and continuous improvement

Benefits

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave