IT Asset & Procurement Manager

Congruex•Boulder, CO

5d•Onsite

About The Position

We are seeking an experienced and driven IT Asset & Procurement Manager to own the full lifecycle of Congruex's IT hardware and software assets—spanning approximately 3,000 endpoints, 350 mobile devices, and a diverse software portfolio including on-premises, cloud, SaaS, and complex subscription-based licensing agreements. This role will mature Congruex's IT Asset Management (ITAM) program, lead CMDB solution evaluation and adoption, drive software license compliance and cost optimization, and manage the end-to-end IT procurement process including purchase orders, vendor relationships, and onboarding. The successful candidate will build and develop a team of asset professionals while serving as the primary bridge between IT, Finance, and the vendor community. This position requires deep hands-on ITAM experience, strong procurement acumen, and the leadership presence to influence cross-functional decisions and drive operational excellence across a geographically distributed enterprise.

Requirements

Bachelor's degree in Information Technology, Business Administration, Computer Science, or related field — or equivalent work experience
5+ years of progressive IT Asset Management experience, with at least 2 years managing both hardware and software assets at scale in a distributed, multi-site environment
At least 2 years of experience in a people leadership or team lead capacity
Demonstrated experience managing IT procurement including PO management, vendor onboarding, and contract negotiation
Excellent verbal and written communication skills with the ability to present complex ITAM and procurement data clearly to IT leadership and Finance stakeholders
Strong analytical mindset — able to turn asset and spend data into actionable insights and cost optimization recommendations
Superior organizational skills and attention to detail, particularly in license entitlement, contract terms, and inventory accuracy
Deadline driven, self-motivated, and capable of managing multiple priorities in a fast-paced and changing environment
Ability to collaborate cross-functionally with IT, Finance, Procurement, and business stakeholders
Commitment to providing excellent internal customer service — dedicated to supporting the Congruex team with accuracy, urgency, and professionalism
Hands-on experience with Tanium, ServiceNow and similar endpoint discovery and ITAM platforms — required
Hands-on experience with ServiceNow ITAM or ITSM modules — required
Experience with Concur or equivalent procurement platform for PO creation, purchasing workflows, and Finance reconciliation
Deep knowledge of hardware asset lifecycle management including asset tagging, refresh planning, staging, and secure disposal
Strong software license management skills across multiple licensing models — perpetual, subscription, SaaS, concurrent, and enterprise agreements
Experience managing complex, co-termed, and subscription-based licensing agreements (Microsoft 365, Autodesk, Adobe Creative Cloud)
Experience contributing to CMDB implementation or migration
Proficiency with endpoint management tools (Intune/SCCM, Jamf)
Working knowledge of ITIL Asset Management and Configuration Management practices
Proficiency with reporting and data analysis tools (Excel, Power BI, or similar)

Nice To Haves

Experience leading a full CMDB implementation from assessment through go-live
Experience supporting or leading a ServiceNow platform rollout, including requirements gathering, workflow configuration, and team enablement
Familiarity with Jira Service Management or similar ITSM platforms
Experience in telecommunications, utilities, construction, or infrastructure industries
ITIL Foundation certification (v3 or v4)
IAITAM CHAMP (Certified Hardware Asset Management Professional) or CSAM (Certified Software Asset Manager)

Responsibilities

Own the full hardware asset lifecycle across all Congruex locations nationwide and assist in Mohali, India: procurement, receiving, asset tagging, deployment, tracking, refresh planning, and secure disposal
Maintain accurate, real-time inventory of approximately 3,000 endpoints and 350 mobile devices across 44+ office locations
Develop and execute a multi-year hardware refresh strategy aligned to asset age, performance data, and budget cycles
Establish and enforce asset tagging standards, physical inventory audit procedures, and device receiving and staging processes at the corporate office, which serves as the primary IT asset facility for the enterprise
Coordinate equipment logistics including provisioning, redeployment, shipping to remote locations, and end-of-life disposal in compliance with data destruction standards
Own and manage the full software license portfolio, including perpetual, subscription-based, concurrent, and SaaS licensing models
Maintain an accurate software entitlement inventory with contract terms, renewal dates, costs, owners, and consumption data
Lead co-term management and renewal forecasting for complex subscription-based agreements including Microsoft 365, Autodesk, Adobe Creative Cloud, and other enterprise SaaS platforms
Proactively identify license over-allocation, shelfware, and cost optimization opportunities — delivering measurable savings to the organization
Serve as the primary point of contact for software vendor audits; maintain audit-ready entitlement documentation at all times
Develop and maintain a complete SaaS application inventory — including sanctioned, unsanctioned (shadow IT), and under-utilized subscriptions
Partner with IT leadership, Finance, and department owners to govern SaaS sprawl, enforce procurement compliance, and eliminate redundant tooling
Forecast SaaS renewal spend and proactively flag risks ahead of renewal windows
Establish and maintain SaaS onboarding and offboarding procedures tied to the user lifecycle framework
Own the end-to-end IT procurement process, including purchase order (PO) creation, approval routing, receipt reconciliation, and invoice validation in coordination with Finance
Manage IT procurement and purchasing activity through Concur, ensuring PO accuracy, proper coding, and timely reconciliation
Manage vendor relationships across hardware, software, and SaaS providers — serving as the primary IT point of contact for purchasing, contract inquiries, and escalations
Lead vendor onboarding for new IT suppliers, including intake evaluation, security review coordination, contract requirements, legal requirements and system setup
Build and maintain the approved IT vendor register, including contract status, renewal dates, pricing agreements, and performance notes
Negotiate pricing, terms, and SLAs with hardware and software vendors to maximize value, leveraging volume, co-terming, and enterprise agreement opportunities
Partner with Finance on IT budget forecasting, purchase approvals, and spend reporting to ensure procurement activity aligns with approved budgets
Ensure all procurement activity complies with Congruex purchasing policies and approval thresholds
Lead the assessment, selection, and implementation of a CMDB solution to replace the current environment
Define CI (Configuration Item) classes, naming standards, required attributes, and lifecycle states aligned to ITIL best practices and Congruex IT operations needs
Establish and maintain CI data quality standards; ensure CMDB accuracy through regular reconciliation with discovery tools, procurement data, and endpoint management platforms
Integrate CMDB with ITSM, endpoint management, and SAM tooling to create a unified source of truth for all IT assets
Serve as the functional owner and subject matter expert for ITAM-related platforms including Tanium, ServiceNow, and Concur
Lead and support the adoption of ServiceNow within the IT asset management function — including requirements gathering, process design, workflow configuration, and team enablement during rollout
Optimize tool configurations, integrations, and workflows across ITAM platforms to maximize asset visibility, discovery coverage, and reporting capability
Evaluate emerging ITAM tools and make recommendations to support program maturity
Develop and maintain dashboards and reports covering asset inventory, license compliance, refresh pipeline, SaaS spend, and CMDB health
Provide regular asset and procurement reporting to IT leadership and Finance, including cost optimization findings, renewal forecasts, and lifecycle status
Define and track ITAM KPIs and present program performance to the IT Manager and VP on a scheduled cadence
Develop a team of 1–3 IT Asset Analysts / Specialists
Set clear performance expectations, provide regular coaching, and create development plans aligned to each team member's growth
Build team processes, runbooks, and SOPs that ensure consistent execution across the asset and procurement lifecycle
Foster a culture of accuracy, accountability, and continuous improvement within the asset team
Assist with special projects as deemed necessary

Benefits

Medical, Dental & Vision benefits with 70% paid by the company
401(k) with company match up to 4% and immediate vesting
Flexible PTO for exempt roles & competitive PTO accrual for non-exempt roles
10 company paid holidays (9 standard and 1 floating)
Company Paid Short-Term and Long-Term Disability coverage
Company Paid Maternity & Parental Leave options
Company Paid Basic Life Insurance (with employee paid voluntary options)
Annual Safety Boot Program of up to $150 per eligible field employee per year
Safety Points Program for eligible field employees redeemable in the company store
Free wellness benefits like counseling, financial planning, and more