IT Applications Engineer
About The Position
The IT Applications Engineer maintains and supports enterprise applications across development, test, staging, and production environments. The role provides technical support for application integrations, secure file transfer services, cloud technologies, and Windows-based platforms, helping ensure the stability, security, and performance of business-critical applications. The engineer installs, configures, validates, and deploys application updates; troubleshoots application, integration, and infrastructure issues; and works with vendors, developers, analysts, infrastructure teams, and business stakeholders to resolve incidents and support application lifecycle management. The position also supports MOVEit Transfer and related file transfer technologies, .NET applications, SQL databases, APIs, and web applications. The role is remote within the United States; Liberty Dental Plan cannot hire or allow employees to work outside the country.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
- At least 4 years of related IT experience supporting enterprise applications and integrations.
- Strong experience supporting Windows-based applications and infrastructure.
- Experience supporting .NET applications and SQL databases, including troubleshooting, configuration, and deployment support.
- Experience working with IIS in enterprise environments.
- Hands-on experience supporting and troubleshooting APIs, integrations, and web applications.
- Strong knowledge of FTP, SFTP, and FTPS protocols and secure file transfer concepts.
- Experience supporting MOVEit Transfer and/or MOVEit Automation (AMS).
- Ability to troubleshoot issues across application, infrastructure, and integration layers.
- Experience supporting application environments, configuration management, and deployments.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Ability to work independently while collaborating effectively across multiple IT teams.
- Must be authorized to work in the United States without current or future employer sponsorship.
Nice To Haves
- Hands-on experience with Microsoft Azure cloud services and cloud-based application environments.
- Experience supporting hybrid environments spanning cloud and on-premises infrastructure.
- Experience working with external vendors and business partners to resolve technical issues.
- Knowledge of application release management, production support, and incident management processes.
Responsibilities
- Support and maintain enterprise applications across development, test, staging, and production environments.
- Install, configure, validate, and deploy application updates and enhancements.
- Troubleshoot and resolve complex application, integration, and infrastructure issues.
- Support web applications, APIs, application integrations, and data exchange processes.
- Collaborate with vendors and internal stakeholders to investigate, prioritize, and resolve defects and incidents.
- Review application changes and coordinate release activities to ensure system stability.
- Support secure file transfer solutions, including connectivity, account setup, troubleshooting, and operational support.
- Administer and support MOVEit Transfer and related file transfer technologies.
- Assist with application configuration, defect remediation, and deployment activities involving .NET applications and SQL databases.
- Partner with technical and business teams to support application lifecycle management and continuous improvement initiatives.
Benefits
- Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options, including an HDHP with HSA eligibility.
- 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
- 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
- Short-term disability and voluntary accident, critical illness, and hospital indemnity insurance.
- Paid vacation and sick leave with rollover options, 10 paid company holidays, and a wellness day.
- Company-paid life insurance.
- Tuition reimbursement.
- Employee perks program.
- Flexible work options for eligible positions.
- Opportunities for professional growth, development, and continuous learning.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
