IT/Application Trainer

Tallahassee Memorial Healthcare • Tallahassee, FL

6d

About The Position

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system serving a 22-county region in North Florida and South Georgia. It has more than 6,000 colleagues and includes a 772-bed acute care hospital, a psychiatric hospital, specialty care centers, six residency programs, and more than 50 affiliated physician practices.

The IT/Application Trainer coordinates and delivers training for Epic electronic health records (EHR) and associated third-party information systems. The role communicates and enforces training policies and procedures, completes role analysis to identify and address staff and healthcare-provider training needs, and helps the IT/Application Training Manager administer Epic-led virtual training sessions. The trainer participates in operational readiness activities and may assist the manager in leading them. The role also keeps training materials current and relevant so end users can perform their jobs effectively.

Requirements

• Bachelor’s degree in IT, IT management, software engineering, computer engineering, computer science, computer information systems (IS), applied engineering, health information management (HIM), health informatics, nursing informatics, nursing, health science, education, business administration, health care, or a related field. HR may accept directly related work experience on a 1-year-for-1-year basis in place of required education.
• Five years of relevant, job-related work experience.
• Related Epic certification(s); multiple certifications may be required depending on job responsibilities.
• Required certification must be obtained within 90 days from the last class completion.

Nice To Haves

• Experience in healthcare settings.
• Knowledge of healthcare, clinical, and operational workflows.
• Instructional design skills.
• Facilitation skills.
• Communication skills.
• Leadership skills.
• Problem-solving abilities.
• Ability to deliver engaging, effective training sessions to diverse audiences.
• Ability to collaborate with various stakeholders to meet training objectives.
• Ability to adapt to changing priorities and work in a fast-paced, dynamic environment.
• Ability to motivate and inspire trainees.
• Ability to document and update.
• Attention to detail.

Responsibilities

• Coordinate and execute training for Epic electronic health records (EHR) and associated third-party information systems.
• Communicate and enforce training policies and procedures.
• Complete role analysis to identify staff members’ and healthcare providers’ training needs.
• Help the IT/Application Training Manager administer Epic-led virtual training sessions.
• Participate in operational readiness activities and may assist the IT/Application Training Manager in leading them.
• Ensure training materials remain up-to-date and relevant for end users.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level