IT and Technology Manager

DM Estate Staffing•Atherton, CA

5d•Onsite

About The Position

A private client in Atherton, California, is hiring a full-time, on-site IT and Technology Manager to lead technology across a large, multi-structure estate. The property includes sophisticated smart-home automation and an extensive security system, and the family hosts events ranging from intimate dinners to philanthropic gatherings of several hundred guests. The manager will serve as the first point of contact for technology needs and help shape the estate’s future technology, including its cybersecurity program and practical use of AI tools. The role calls for a proactive, curious, hands-on technology professional who keeps up with new tools, enjoys improving processes, and is willing to learn. It is a long-term opportunity with an established team, and the family hopes to hire someone who will grow with them over time. The position is based on-site in Atherton; local candidates only, with no relocation offered.

Requirements

Bachelor's degree required.
Several years of hands-on IT management or systems administration experience.
Strong command of Mac and Apple products, Google Workspace, and networking.
Genuine interest in cybersecurity, emerging technology, and AI tools.
Clear, patient communication skills and a team-oriented approach.
Exceptional discretion.
Based in Silicon Valley; no relocation offered.
Legally authorized to work in the United States.
Willing to complete an in-depth background check and provide excellent references.

Nice To Haves

Private estate, family office, or high-touch service experience.
Experience with home automation, security, and AV systems, or a strong drive to master them.

Responsibilities

Serve as the first point of contact for technology across the estate, troubleshoot issues, and engage specialists when needed.
Operate and maintain home automation, security, camera, AV, and network systems.
Support on-site servers, cloud systems, devices, and user accounts.
Provide remote support to the family while they travel.
Document systems, create clear processes, and develop an operations manual.
Lead cybersecurity efforts, including policies, training, and monitoring.
Promote practical use of AI and new tools across the team.
Provision equipment; track inventory and licenses; and onboard staff on household technology.
Manage technology vendors and review proposals and contracts.
Set up AV for events and assist with event logistics as needed.
Support media projects such as video, podcast, and photo editing, or be willing to learn.