Information Technology (IT) and Cybersecurity Manager

Inomedic Health Applications•Richland, WA
•$110,000 - $130,000•Onsite

About The Position

Inomedic Health Applications, Inc. (IHA) is seeking an experienced IT and Cybersecurity Manager to lead the organization’s information technology initiatives. The role oversees the planning, implementation, and management of IT infrastructure, systems, and services to support performance, security, and scalability. It supports the Hanford Occupational Medical Services Contract through management of clinical and business information systems, cybersecurity coordination, software quality assurance, Contractor Assurance System activities, protection of patient information, and participation in sitewide IT governance and service-provider interfaces. The manager aligns technology strategies with business objectives and maintains security and disaster recovery plans. This is an on-site position in Richland, Washington and is not eligible for remote work.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field from an accredited institution.
  • 5–7 years of progressively responsible IT experience.
  • 2–3 years of supervisory or IT leadership experience.
  • Demonstrated experience with networks, systems administration, cybersecurity, hardware and software support, and IT infrastructure.
  • Experience managing diverse IT teams in a fast-paced environment, with supervisory responsibilities in technical project and program management.
  • Extensive background managing enterprise IT infrastructure, including servers, databases, virtualization, and cloud platforms.
  • Strong knowledge of cybersecurity practices, including network security protocols, firewalls, and information security policies.
  • Demonstrated expertise in project management methodologies, including Agile practices.
  • Hands-on experience with systems engineering, software development lifecycle management, vendor management, disaster recovery planning, and IT governance frameworks.
  • Excellent communication skills and ability to explain complex technical concepts to stakeholders at all levels.
  • Experience managing large-scale IT operations while ensuring compliance with data protection standards and operational requirements.
  • Experience managing IT implementations, upgrades, or other technology projects.
  • Experience writing software quality assurance documentation.
  • Experience with software quality assurance administration, compliance, and technical oversight.
  • Ability to perform the essential duties satisfactorily.

Nice To Haves

  • Familiarity with the software development cycle and quality assurance methodologies.
  • Familiarity with the Hanford Site and its operational environment.
  • Understanding of DOE Orders and Directives and their application to program requirements.
  • Healthcare setting experience and working knowledge of privacy requirements.
  • Good analytical, detail-oriented, and organizational skills.
  • Advanced knowledge of Microsoft Office Suite, including Word, SharePoint, PowerPoint, and Excel.
  • Excellent interpersonal skills, including the ability to work with customers and clients in a multi-contractor environment.
  • Demonstrated ability to work with employees at all levels to ensure quality assurance standards are consistently applied and properly implemented.

Responsibilities

  • Lead deployment and maintenance of enterprise IT infrastructure, including servers, networks, and databases.
  • Serve as the primary IT interface with Hanford site service provider HMIS/HMESC and participate in sitewide IT, cybersecurity, software governance, and systems integration activities.
  • Support clinical informatics platforms such as Cority, including upgrades, interfaces, and secure clinical-data handling.
  • Oversee clinical software and applicable interfaces used across Occupational Medical services, including audiology, spirometry, and imaging systems.
  • Manage IT service management processes using frameworks such as ITIL and tools such as ServiceNow, including change management and project execution.
  • Use ServiceNow, including Software Asset Management, for software governance, request workflows, and lifecycle management.
  • Apply sitewide software governance procedures, including controlled software management, forum approvals, and related compliance frameworks.
  • Protect Protected Health Information (PHI) and ensure compliance with privacy, records management, and applicable DOE information protection requirements.
  • Deploy and manage approved applications.
  • Oversee project management for IT infrastructure upgrades, software development initiatives, and technology rollouts.
  • Supervise technical support teams providing desktop support, remote access solutions, software implementation, and troubleshooting.
  • Manage vendor relationships for hardware and software procurement, licensing compliance, and service contracts.
  • Ensure compliance with organizational information security policies and standards, including SQL database security, network access controls, and system audits.
  • Lead cross-functional communication to align IT projects with business goals and manage team performance.
  • Serve as the organization’s CIO and participate in CIO-level activities, meetings, and initiatives as needed.
  • Maintain software inventories, grading documentation, testing records, and lifecycle documentation in accordance with approved Software Quality Assurance and Controlled Software Management requirements.
  • Recommend and create software testing scripts and plans for IHA-owned software.
  • Support Contractor Assurance System activities through performance monitoring, issue management, corrective actions, risk evaluation, and continuous improvement related to IT.
  • Participate in project teams and recommend documents and information needed to achieve business goals.
  • Perform other related duties as assigned.
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