Information Technology (IT) and Cybersecurity Manager

Inomedic Health Applications • Richland, WA

7d • Onsite

About The Position

Inomedic Health Applications, Inc. (IHA) is seeking an experienced IT and Cybersecurity Manager to lead information technology initiatives and oversee the planning, implementation, and management of IT infrastructure, systems, and services. The role supports the Hanford Occupational Medical Services Contract through management of clinical and business information systems, cybersecurity coordination, software quality assurance, Contractor Assurance System activities, protection of patient information, and participation in sitewide IT governance and interfaces with Hanford service providers. The manager aligns technology strategies with business objectives while maintaining security and disaster recovery plans.

This position leads enterprise IT operations and projects, supervises technical support teams, manages vendors and software governance, and ensures compliance with organizational and applicable DOE requirements. The manager may serve as the organization's Chief Information Officer and participate in CIO-level activities as needed.

This is an on-site position in Richland, Washington, and is not eligible for remote work. The role involves frequent interaction with project employees and representatives, and work may be stressful and interruptive. Physical demands include prolonged sitting or standing, manual dexterity to use office equipment, normal vision and hearing, and extended computer-screen use.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field from an accredited school, college, or university.
• Five to seven years of progressively responsible IT experience.
• Two to three years of supervisory or IT leadership experience.
• Demonstrated experience with networks, systems administration, cybersecurity, hardware and software support, and IT infrastructure.
• Proven experience managing diverse IT teams in a fast-paced environment, with supervisory responsibilities in technical project and program management.
• Extensive background managing enterprise-level IT infrastructure, including servers, databases, virtualization, and cloud platforms.
• Strong knowledge of cybersecurity practices, including network security protocols, firewalls, and information security policies.
• Demonstrated expertise in project management methodologies, including Agile practices.
• Hands-on experience with systems engineering, software development lifecycle management, vendor management, disaster recovery planning, and IT governance frameworks.
• Experience managing IT implementations, upgrades, or other technology projects.
• Experience writing software quality assurance documentation.
• Experience with software quality assurance administration, compliance, and technical oversight.
• Excellent communication skills, including the ability to explain complex technical concepts to stakeholders at all levels.
• A track record of managing large-scale IT operations while ensuring compliance with data protection standards and operational excellence.
• Ability to perform the essential duties satisfactorily.

Nice To Haves

• Familiarity with the software development cycle and quality assurance methodologies.
• Familiarity with the Hanford Site and its operational environment.
• Understanding of DOE Orders and Directives and their application to program requirements.
• Healthcare-setting background and working knowledge of privacy requirements.
• Good analytical, organizational, and attention-to-detail skills.
• Advanced knowledge of MS Office Suite, including Word, SharePoint, PowerPoint, and Excel.
• Excellent interpersonal skills, including experience working with customers and clients in a multi-contractor environment.
• Demonstrated ability to interact with employees at all levels to ensure quality assurance standards are consistently applied and properly implemented.

Responsibilities

• Lead the deployment and maintenance of enterprise IT infrastructure, including servers, networks, and databases.
• Serve as the primary IT interface with Hanford site service provider HMIS/HMESC and participate in sitewide IT, cybersecurity, software governance, and systems integration activities.
• Support clinical informatics platforms such as Cority, including upgrades, interfaces, and secure clinical data handling.
• Oversee clinical software and interfaces used in Occupational Medical services, including audiology, spirometry, and imaging systems.
• Manage IT service management processes using frameworks such as ITIL and tools such as ServiceNow, including change management and project execution.
• Use enterprise service platforms such as ServiceNow, including Software Asset Management, for software governance, request workflows, and lifecycle management.
• Apply sitewide software governance procedures, including controlled software management, forum approvals, and related compliance frameworks.
• Protect Protected Health Information (PHI) and ensure compliance with privacy, records management, and applicable DOE information protection requirements.
• Deploy and manage approved applications.
• Oversee project management activities for IT infrastructure upgrades, software development initiatives, and technology rollouts.
• Supervise technical support teams providing desktop support, remote access solutions, software implementation, and troubleshooting.
• Manage vendor relationships for hardware and software procurement, licensing compliance, and service contracts.
• Ensure compliance with organizational information security policies and standards, including SQL database security, network access controls, and system audits.
• Lead cross-functional communications to align IT projects with business goals and manage team performance.
• Serve as the organization's Chief Information Officer and participate in CIO-level activities, meetings, and initiatives as needed.
• Maintain software inventories, software grading documentation, testing records, and lifecycle documentation consistent with approved Software Quality Assurance and Controlled Software Management requirements.
• Recommend and create software testing scripts and plans for IHA-owned software.
• Support Contractor Assurance System activities through performance monitoring, issue management, corrective actions, risk evaluation, and continuous improvement related to IT.
• Participate in project teams and recommend the documents and information necessary to achieve business goals.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager