IT Analyst

Codetech • Cary, NC

1d

About The Position

The IT Analyst evaluates current IT systems and processes, identifies opportunities for improvement, and develops and implements solutions aligned with business goals. The role works with business units to gather requirements and define system specifications, monitors system performance, troubleshoots issues, and provides technical support and training to end users. It also documents system configurations, processes, and changes; helps ensure data integrity, security, and compliance with IT policies; and coordinates with vendors and service providers on upgrades and maintenance. The description notes experience with ERP systems, databases, supply chain, and cloud technologies.

Requirements

• Bachelor's degree in computer science, information technology, or a related field.
• Experience in IT analysis, systems support, or a similar role.
• Strong understanding of the software development life cycle (SDLC).
• Proficiency in data analysis tools and techniques.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Mandatory skill: BA - Generic.
• Required skill: Technical.

Responsibilities

• Analyze current IT systems and processes to identify areas for improvement.
• Collaborate with business units to gather requirements and define system specifications.
• Design and implement IT solutions that align with business goals.
• Monitor system performance and troubleshoot issues.
• Provide technical support and training to end users.
• Document system configurations, processes, and changes.
• Ensure data integrity, security, and compliance with IT policies.
• Liaise with vendors and service providers for system upgrades and maintenance.

What This Job Offers

• Job Type: Full-time