IT Administrator

Third Coast Services•Magnolia, TX

About The Position

The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. The role covers system and network administration, user management, cybersecurity, backups and recovery, business applications, IT assets, and employee technical support. It also includes onboarding and training employees, maintaining IT documentation and the company website, and coordinating technology upgrades and improvements. Other related duties may be assigned.

Requirements

Knowledge of Active Directory and user account management.
Knowledge of Microsoft 365 administration.
Knowledge of network administration, including TCP/IP, DNS, and DHCP.
Knowledge of VPN configuration and troubleshooting.
Knowledge of multifactor authentication (MFA/2FA).
Knowledge of firewall, switch, and wireless network management.
Knowledge of cybersecurity and endpoint protection.
Knowledge of email security, SPF, DKIM, and DMARC.
Knowledge of data backups and disaster recovery.
Knowledge of Windows operating systems and software deployment.
Knowledge of hardware installation and troubleshooting.
Knowledge of remote access and remote support tools.
Knowledge of IT asset and software license management.
Knowledge of cloud services and identity management.
Knowledge of IT documentation and technical support.
Strong problem-solving and communication skills.
Valid Texas Driver’s License.

Nice To Haves

Relevant IT experience, education, or certifications are preferred.

Responsibilities

Install, configure, maintain, and troubleshoot computers, software, operating systems, and network infrastructure.
Maintain company networks, firewalls, switches, wireless access points, and network connectivity.
Administer user accounts, email systems, licenses, and permissions, and support employee onboarding and offboarding.
Monitor system activity, maintain security controls, investigate potential threats, and protect company data.
Monitor data backups, perform restoration procedures, and support disaster recovery planning.
Maintain and troubleshoot company software, accounting systems, field operations applications, and other business-critical tools.
Track hardware, software licenses, equipment assignments, warranties, and technology replacements.
Provide technical assistance to employees, resolve IT issues, and coordinate with vendors and service providers.
Set up employee accounts, configure equipment and system access, and provide staff training on company technology and software.
Maintain IT procedures, system documentation, and user guides, and provide employee training as needed.
Maintain company website content and functionality and perform routine technical updates.
Coordinate technology upgrades, evaluate new solutions, and recommend improvements to support company operations.
Perform other related duties as assigned.