ISP Technician I, II, III

Congruex•Columbus, OH

About The Position

The ISP Technician installs, maintains, troubleshoots, and repairs ISP cabling for business clients. The role includes installing single-mode and multimode fiber-optic cabling and Category 5e/6/6A copper cabling, including mechanical terminations with Uni-cam, Fast-cam, or similar connectors. Work may involve installing data and voice cable systems, raceway, conduit, racks, cabinets, cable-suspension hardware, and related equipment; drilling or coring walls and floors; placing and terminating cable; setting ground cables; installing equipment; and troubleshooting cable-system problems. Successful technicians have a mid-to-high-level knowledge of low-voltage systems and cable technology, can work in cramped spaces and at heights, and interact with clients in a friendly, professional manner. The technician coordinates with the Foreman and/or Construction/Project Manager, works with the onsite customer contact, reads job documents, and carries out work safely and efficiently. The role requires a high school diploma or GED, an OSHA 10 credential, and the ability to perform physically demanding work indoors and outdoors, including in inclement weather. Salary is determined based on skills and experience in relation to the role and equity with employees in similar positions.

Requirements

High school diploma or GED equivalent.
OSHA 10.
Ability to install voice and data cabling.
Ability to install fiber-optic cabling and terminate mechanical connections.
Ability to understand and operate testing equipment for troubleshooting and certification.
Strong communication and interpersonal skills.
Familiarity with copper and fiber-optic color codes.
Valid driver's license and vehicle insurance.
Provide personal minor hand tools, such as screwdrivers, wire cutters, and punch-down tools.
Clean driving and criminal record and ability to pass DOJ background checks for access to government and school facilities.
Mid-to-high-level knowledge of installing and bending EMT conduit.
Knowledge of Microsoft Excel and Word.
Ability and willingness to work indoors and outdoors, including in inclement weather.
Ability to maintain visual and audible contact with crew members and moving or stationary persons, vehicles, and objects to coordinate movement safely.
Ability to work around heavy equipment and machinery.
Ability to stand or walk for long periods and work in other physically demanding positions.
Ability to lift and carry up to 50 pounds.
Ability to routinely bend, squat, climb, kneel, push, pull, lift (including in awkward positions), stand, and twist.
Ability to work while wearing safety boots, safety glasses, a hardhat, and applicable safety gear.

Nice To Haves

BICSI Installer Certifications.

Responsibilities

Coordinate with the Foreman and/or Construction/Project Manager.
Work with the onsite customer contact at the job site.
Read job documents and understand project requirements.
Execute work safely and efficiently.
Install, maintain, troubleshoot, and repair cable infrastructure.
Perform maintenance on existing cabling systems.
Test newly installed or relocated cables.
Identify and remove redundant cabling.
Troubleshoot cable-network issues.
Install cable-support structures such as J-hooks, cable racks, and innerduct.
Tie and bundle cables neatly in accordance with safety regulations.
Perform other duties as assigned.

Benefits

Medical, dental, and vision benefits on day 1.
401(k) program with company match and immediate vesting on day 1.
Flexible PTO for exempt roles and competitive PTO accrual for non-exempt roles.
10 company-paid holidays.
Company-paid maternity and parental leave options.
Company-paid basic life insurance, with employee-paid voluntary options.
Free wellness benefits, including counseling, financial planning, and caregiver support.
Marketplace discounts.
24/7 access to online learning and development.

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