ISP Technician I, II, III

Congruex • San Antonio, TX

3d

About The Position

The ISP Technician installs, maintains, troubleshoots, and repairs cabling infrastructure for business clients. The role requires installing single-mode and multimode fiber-optic cabling and Category 5e/6/6A copper cabling, including mechanical terminations with Uni-cam, Fast-cam, or similar connectors. Work may include installing data and voice cable systems, raceway, conduit, racks, cabinets, cable suspension hardware, and related equipment; drilling or coring walls and floors; placing and terminating cable; setting ground cables; installing equipment; and troubleshooting cable-system problems. The technician should have mid-to-high-level knowledge of low-voltage systems and cable technology, be able to work in cramped spaces and at heights, and interact with clients professionally. The position coordinates with the Foreman and/or Construction/Project Manager and works with onsite customer contacts. The role is hourly and non-exempt. Salary is determined based on skills and experience in relation to the role and equity with employees in similar roles.

Requirements

• High school diploma or GED equivalent.
• Ability to install voice and data cabling.
• Ability to install fiber-optic cabling and terminate mechanical connections.
• Ability to understand and operate testing equipment for troubleshooting and certification.
• Strong communication and interpersonal skills.
• Familiarity with copper and fiber-optic color codes.
• Valid driver’s license and vehicle insurance.
• Provide personal minor hand tools, such as screwdrivers, wire cutters, and punch-down tools.
• Clean driving and criminal records and ability to pass DOJ background checks for access to government and school facilities.
• Mid-to-high-level knowledge of installing and bending EMT conduit.
• Knowledge of Microsoft Excel and Word.
• OSHA 10 certification.
• Ability and willingness to work indoors and outdoors, including in inclement weather.
• Ability to maintain visual and audible contact with crew members and moving or stationary people, vehicles, and objects for safe coordination.
• Ability to work around heavy equipment and machinery.
• Ability to stand or walk for long periods.
• Ability to lift and carry up to 50 pounds.
• Ability to perform extended periods of bending, squatting, climbing, kneeling, pushing, pulling, lifting (including in awkward positions), standing, and twisting.
• Ability to work while wearing safety boots, safety glasses, a hardhat, and applicable safety gear.

Nice To Haves

• BICSI Installer Certifications are preferred.

Responsibilities

• Coordinate with the Foreman and/or Construction/Project Manager.
• Work with onsite customer contacts at job sites.
• Read job documents and understand projects.
• Execute work safely and efficiently.
• Install, maintain, troubleshoot, and repair cable infrastructure.
• Perform maintenance on existing cabling systems.
• Test newly installed or relocated cables.
• Identify and remove redundant cabling.
• Troubleshoot cable-network issues.
• Install cable-support structures, including J-hooks, cable racks, and innerduct.
• Tie and bundle cables neatly according to safety regulations.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits on day one.
• 401(k) program with company match and immediate vesting on day one.
• Competitive PTO accrual for non-exempt roles.
• 10 company-paid holidays.
• Company-paid maternity and parental leave options.
• Company-paid basic life insurance, with employee-paid voluntary options.
• Free wellness benefits, including counseling, financial planning, and caregiver support.
• Marketplace discounts.
• 24/7 access to online learning and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED