IS Help Desk Intern

Trimble•Westminster, CO
•Onsite

About The Position

The IS Help Desk Intern joins Trimble’s Corporate Information Systems team for a hands-on summer internship supporting enterprise hardware and software across dynamic environments. The intern provides frontline technical assistance to engineers and business teams, helping keep employees productive and connected. The role is based on-site in Westminster, Colorado, with no travel required. The intern will configure and support workstations, peripherals, and mobile devices across Windows, macOS, and Linux; diagnose hardware, software, and network connectivity issues; and assist with IT asset tracking, staging, lifecycle management, and hardware recycling. The position also involves collaborating with global Information Systems colleagues on technical projects and exploring scripting to automate workplace workflows. Trimble describes its culture as purpose-driven, collaborative, and supportive, with an emphasis on real-world impact, belonging, innovation, growth, and individual ownership. The position’s listed hiring range is $22.69–$28.32 per hour. The role is not bonus- or commission-eligible.

Requirements

  • Currently pursuing a degree in Computer Information Systems, Computer Science, Information Technology, or a related field.
  • Foundational knowledge of Windows, macOS, and Linux operating systems and core networking principles.
  • Practical problem-solving ability with hardware components, laptops, mobile devices, and peripherals.
  • Collaborative communication skills, a customer-centric mindset, and enthusiasm for working with cross-functional teams.

Nice To Haves

  • Familiarity with enterprise IT service management (ITSM) ticketing platforms.
  • Exposure to automation and scripting tools such as PowerShell, Bash, or Python.
  • Prior experience in customer support, campus IT help desks, or computer lab environments.

Responsibilities

  • Provide technical support for walk-up requests and enterprise ticketing queues, managing issues through to resolution.
  • Configure, deploy, and support workstations and peripherals across Windows, macOS, Linux, and mobile devices.
  • Diagnose and resolve hardware, software, and network connectivity issues.
  • Assist with IT equipment lifecycle tracking, staging, and responsible hardware recycling.
  • Collaborate with global Information Systems colleagues on technical projects.
  • Explore scripting tools to automate routine workplace workflows.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Time-off plans
  • Retirement plans
  • Tax savings plans for health, dependent care, and commuter expenses (offered by most businesses)
  • Paid parental leave
  • Employee Stock Purchase Plan
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