IS Help Desk Intern

Trimble Inc.•Westminster, CO
•$23 - $28•Onsite

About The Position

Trimble’s Corporate Information Systems team is hiring an IS Help Desk Intern for a hands-on summer internship supporting enterprise hardware and software. The intern will provide frontline technical support to engineers and business teams, deploy and maintain workplace technology, resolve user issues, and collaborate with global IT partners on projects and workflow improvements. The role is based on-site in Westminster, Colorado, with no travel required.

Requirements

  • Currently pursuing a degree in Computer Information Systems, Computer Science, Information Technology, or a related field.
  • Foundational knowledge of Windows, macOS, and Linux, as well as core networking principles.
  • Practical problem-solving ability with hardware components, laptops, mobile devices, and peripherals.
  • Collaborative communication skills, a customer-centric mindset, and enthusiasm for working with cross-functional teams.

Nice To Haves

  • Familiarity with enterprise IT service management (ITSM) ticketing platforms.
  • Exposure to automation and scripting tools such as PowerShell, Bash, or Python.
  • Prior experience in customer support, campus IT help desks, or computer lab environments.

Responsibilities

  • Provide technical support for walk-up requests and enterprise ticketing queues, managing issues through resolution.
  • Configure, deploy, and support workstations and peripherals across Windows, macOS, Linux, and mobile devices.
  • Diagnose and resolve hardware, software, and network connectivity issues.
  • Assist with IT asset lifecycle tracking, equipment staging, and responsible hardware recycling.
  • Partner with global Information Systems colleagues on technical projects.
  • Explore scripting tools to automate routine workplace workflows.

Benefits

  • Medical, dental, vision, life, and disability benefits.
  • Time-off plans and retirement plans.
  • Tax savings plans for health, dependent care, and commuter expenses (offered by most businesses).
  • Paid parental leave.
  • Employee stock purchase plan.
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