IS Customer Support Technician - On Site

Providence • Everett, WA

13d • Onsite

About The Position

The IS Customer Support Technician provides technical support and uses knowledge management tools. The position’s listed duties are essential functions, though other duties may be assigned and may also be considered essential. The caregiver must be sufficiently fluent in English to perform the essential functions; the required level of fluency varies with the position. This is an on-site role with Enterprise Information Services at Providence, an organization focused on patient-focused, whole-person care.

Requirements

• At least 2 years of experience in technical support, or at least one current certification in a technology-related field.
• Experience using knowledge management tools.
• Sufficient English fluency to perform the essential functions of the position; the level required varies depending on the nature of the position.

Nice To Haves

• Associate degree in IT or an IT-related equivalent.
• Bachelor’s degree in Computer Science, Electrical Engineering, Information Systems, or a related discipline.
• Current certification such as A+, Network+, CCNA, MCSE, RHCE, MCSA, CSA, ACE, CCIE, or MSDBA.

Benefits

• Providence offers benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security. Benefits may change when accepting a position at another Providence facility, depending on factors such as legal employer, FTE, union, location, time-off plan policies, and availability of health and welfare benefit plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed