Invoicing Specialist

United Rentals•La Porte, TX

About The Position

The Invoicing Specialist is responsible for customer invoicing, primarily for large national, industrial, strategic, and key accounts. Working with credit offices, the specialist assists with collections and works directly with customers to resolve disputed balances and accounting charge code issues. The role serves as a liaison among customers, credit offices, and branches to resolve billing issues.

Requirements

High school diploma or equivalent experience.
Minimum 3 years of customer invoicing, accounts receivable, and collections experience.
Basic math and computer knowledge.
Intermediate Excel skills; advanced skills preferred.
Ability to complete complex account reconciliations.
Strong verbal and written communication skills.
Detail-oriented, accurate, consistent work with a sense of urgency.
Effective negotiation techniques, including applying discounts appropriately and being firm when needed.
Ability to exceed expectations of external and internal customers and establish effective, long-term relationships.

Nice To Haves

Advanced Excel skills.
SAP experience.

Responsibilities

Reconcile internal and external systems to ensure all outstanding invoices have been submitted to customers.
Invoice customers, including through e-invoicing, and process invoices through various accounting systems and external websites.
Serve as the main focal point for new customer-requested specialized invoicing and develop related processes and procedures.
Assist with collections for difficult, larger national, strategic, industrial, and other key accounts.
Prepare detailed tracking systems for purchase order values, invoiced amounts, and remaining available values.
Research and understand customer billing policies and procedures.
Create cash application files for the internal Cash Group based on customer remittance notifications.
Access the company bank website to generate remittance details.
Meet established goals and objectives as determined by department management.
Perform other duties as assigned.