Inventory Sales Representative

O Donnell Metal Deck•Smyrna, GA

About The Position

O'Donnell Metal Deck is a national structural steel distributor specializing in open web steel bar joist and metal deck. The Inventory Sales Representative is the first point of contact for customers calling the Atlanta region and is responsible for stock and cut-list deck sales. This fast-paced, high-volume role combines responding to inbound calls, emails, and quote requests with prospecting new accounts and following up with existing customers. The representative assesses customer needs, recommends fulfillment options, prepares accurate quotes, closes sales, negotiates payment terms, and records orders and follow-up activity in the CRM and QuickBooks. The role includes Estimator training. Representatives who master the product line can develop toward a more technical Bid Sales role. Candidates should enjoy phone-based sales and relationship building, work quickly and accurately, be comfortable with numbers, and be willing to learn technical and construction details while following established sales scripts and processes.

Requirements

  • 1–3+ years of sales experience.
  • Comfort with high-volume phone sales, including inbound customer calls and outbound prospecting.
  • Ability to build customer relationships, work quickly, make decisions, and stay organized and detail-oriented.
  • Comfort with numbers and willingness to learn technical product and construction details.
  • Willingness to follow established sales processes and scripts.

Nice To Haves

  • Background in construction, steel, or building products.
  • Outbound sales or prospecting experience, such as cold calling or proactive outreach.
  • Familiarity with CRM or ERP systems.
  • QuickBooks experience.

Responsibilities

  • Serve as the main point of contact for inbound regional customer calls and handle stock and quote requests by phone and email.
  • Clarify customer needs, including whether a request is a stock order or requires a technical product discussion.
  • Select an appropriate fulfillment path and prepare consistent, accurate quotes using company sales scripts and processes.
  • Close sales, negotiate payment terms, and enter orders in the CRM and QuickBooks.
  • Prospect new accounts using company data, lists, outreach approaches, and scripts.
  • Follow up with existing and repeat customers to maintain relationships and capture ongoing business.
  • Follow up on stale calls and lost or no-award bids, record outcomes, and close out jobs in the CRM.
  • Complete Estimator training and learn the company's product line.

Benefits

  • Competitive salary plus commission.
  • Health, dental, and vision coverage.
  • 401(k) with company match.
  • Estimator training and a path to Bid Sales.
  • Room to grow with an expanding national company.
  • Supportive team.
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