Vendor Managed Inventory Representative

Field Fastener•Batesville, AR

3d•$17 - $19•Onsite

About The Position

Field is a family-owned global supplier of fasteners, “C” commodities, inventory management services, and technical support. The Vendor Managed Inventory Representative provides on-site customer service while monitoring, ordering, and replenishing customer inventory. The position may be based at a customer site or involve local delivery and requires living within a reasonable commute of the site. The representative works with limited direct supervision and acts as a customer-facing representative of Field. Exact weekly hours depend on business needs, and overtime may be required to support the customer. The position reports to the VMI Team Leader and has no direct reports.

Requirements

High school diploma or GED equivalent.
Polite and professional manner.
Demonstrated commitment to Field’s Core Values, Fieldamentals, and Mission Statement.
1–3 years of experience in customer service and/or a warehouse role with customer interaction.
Experience working in a fast-paced, team-based environment.
Ability and motivation to succeed with limited direct supervision.
Proven ability to communicate effectively with team members, customers, and suppliers, including addressing conflicts and concerns to achieve desired results.
Ability to repeatedly lift and carry 50 pounds.
Valid driver’s license or ability to be transported to customer locations as needed.
Ability to work extra hours as needed.
Proficiency with Microsoft Word, Excel, and Outlook.
Ability to work at a customer location or on the road and effectively represent Field.

Nice To Haves

Fastener knowledge.
Industrial distribution, warehouse, or customer service experience.
Experience with Prophet 21.

Responsibilities

Commit to Field’s Mission Statement, Core Values, and Fieldamentals.
Serve as a primary customer contact; stage and deliver products within customer facilities, manage inventory levels, create orders, and build positive customer relationships.
Work with customers and Field to resolve quality and delivery issues.
Seek additional business opportunities at customer locations.
Maintain clean, organized spaces for racks and bins, and keep labels clean.
Participate in Field training programs to develop product knowledge, system efficiency, and customer engagement skills.
Work with customer in-house representatives and Field account managers to ensure the system meets customer and Field expectations.
Use a portable scanning device to collect inventory data at client locations and report it to Field.
Interact with personnel in customer departments and within Field.
Participate in the continued development and improvement of inventory management systems.
Follow safety policies and procedures at Field and customer locations.