Vendor Managed Inventory Technician (VMI)

BLACKHAWK INDUSTRIAL OPERATING CO•Dallas, TX

About The Position

BlackHawk Industrial is hiring a Vendor Managed Inventory (VMI) Technician to replenish and maintain inventory at customer locations while following company safety standards and operating procedures. The role serves as a key customer contact and is responsible for accurate inventory management, equipment upkeep, strong customer relationships, and high service levels. The position is safety sensitive and subject to drug testing, including cannabis. The technician travels to customer locations to replenish and organize inventory in vending machines, crib systems, or designated storage areas. They monitor usage, maintain accurate records, resolve inventory discrepancies with internal teams, and keep equipment and company vehicles, tools, and equipment clean and safe. The technician also enforces safety and security rules, including restricting unauthorized access to warehouse and controlled operational areas. The role regularly involves travel and work in warehouse and customer-site environments, including conditions that may be non-climate-controlled, hot, cold, or noisy. It requires frequent standing, walking, bending, kneeling, and lifting items up to 50 pounds. Required PPE includes eye, hearing, and foot protection with metatarsal guards, as well as puncture-proof gloves. A high school diploma or GED and 2–4 years of relevant experience are required. A valid driver’s license with a clean driving record is also required; DOT certification may be required depending on responsibilities.

Requirements

High school diploma or GED.
2–4 years of experience in warehouse operations, inventory management, or VMI-related roles.
Valid driver’s license with a clean driving record.
Strong understanding of inventory management, replenishment processes, and warehouse operations.
Excellent customer service and communication skills.
Ability to work independently and manage time effectively across multiple locations.
Basic mechanical aptitude and ability to perform minor equipment repairs and troubleshooting.
Proficiency in inventory management systems, mobile applications, and Microsoft Office.
Strong attention to detail and problem-solving skills.
Ability to travel to customer locations and perform the physical duties described, including lifting items up to 50 pounds.
Ability to follow safety regulations and wear required PPE.

Nice To Haves

Experience working directly with customers or in field service roles.
DOT certification may be required based on role responsibilities.

Responsibilities

Personally exhibits, recruits, and coaches associates consistent with Core Behaviors.
Promotes a culture of safety.
Travels to customer locations to replenish, organize, and maintain inventory in vending machines, crib systems, or designated storage areas.
Monitors usage trends and adjusts inventory levels to meet customer demand.
Performs cycle counts, reconciles inventory discrepancies, and coordinates with internal teams to resolve issues.
Keeps vending, crib, and inventory equipment clean and in working condition; performs basic troubleshooting and coordinates repairs as needed.
Accurately records transactions, inventory movements, and service activities in VMI systems and company platforms.
Loads and unloads products safely and handles and transports materials properly.
Enforces safety and security protocols by keeping carrier drivers and unauthorized personnel out of warehouse and controlled operational areas, directing external personnel to designated areas, and escalating non-compliance.
Maintains company vehicles, tools, and equipment in a clean, organized, and safe condition.
Collaborates with Sales, Operations, and Supply Chain teams to support customer satisfaction and continuous improvement.
Identifies opportunities to improve service levels, inventory efficiency, and equipment utilization.
Follows OSHA, DOT, and company safety policies, including PPE requirements.
Performs additional duties and special projects as assigned.

Benefits

Health insurance: BCBS of OK HDHP HSA with employer match (must meet criteria).
Dental and vision insurance.
401(k) plan and company match.
Flexible spending accounts: Full FSA, Limited FSA, and Dependent FSA.
Company-paid long-term and short-term disability.
Company-paid basic life insurance and AD&D; supplemental and dependent life insurance and AD&D.
Ancillary critical illness insurance with wellness rider.
Ancillary accident insurance with wellness rider.
Ancillary hospital indemnity insurance.
Employee Assistance Program, including concierge services and travel assistance.
Paid time off.
Paid holidays.
Gym reimbursement.
Quarterly wellness challenge with a chance to win money or prizes.
Tuition reimbursement after one year of employment.