Sales Support/Inventory Representative
About The Position
This remote role is based in Colorado and begins by providing administrative support to Territory Representatives while learning the business, systems, and processes. As the employee becomes established, the role takes ownership of a designated territory and works directly with clients, sales representatives, and internal partners to manage orders and provide customer service. The position supports sales operations throughout the order lifecycle, from placement through shipment and issue resolution. The role is a contract-to-hire position based out of Broomfield, Colorado. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM MST. The pay range is $21.50 per hour. The position is fully remote, and applicants must reside in Colorado.
Requirements
- 1–2+ years of experience in sales support, customer service, account management, or a client-facing operations role.
- Strong Microsoft Excel skills, including Pivot Tables and VLOOKUPs.
- Experience managing orders, account information, or administrative sales processes.
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to manage multiple priorities.
- Ability to work independently in a fully remote environment.
- Must reside in Colorado.
Nice To Haves
- Bachelor's degree preferred.
- Experience using Excel macros or ability to work with existing macros preferred.
- Previous experience supporting sales teams, wholesale operations, or customer accounts.
Responsibilities
- Support sales representatives with order placement, management, tracking, and shipment coordination.
- Manage customer accounts and maintain accurate order information throughout the order lifecycle.
- Process orders, returns, modifications, credit memos, and debit memos.
- Receive and respond to incoming calls from clients, procurement teams, and sales representatives.
- Maintain territory order books and reporting in Microsoft Excel.
- Generate and communicate weekly and monthly order status reports to sales teams.
- Partner with internal financial services teams to resolve order holds and facilitate order releases.
- Coordinate with distribution and fulfillment teams to ensure timely and accurate shipments.
- Monitor orders from start to finish, proactively identifying issues and implementing solutions.
- Build relationships with internal stakeholders and external customers to support business growth and customer satisfaction.
Benefits
- Medical, dental, and vision coverage
- 401(k)/Roth retirement plan
- Basic and supplemental life and AD&D insurance
- Short- and long-term disability
- Health Savings Account (HSA)
- Dependent Care Flexible Spending Account (DCFSA)
- Transportation benefits
- Employee Assistance Program
- Company-paid time off or state sick leave; available time off may include PTO, vacation, or sick leave
- Critical illness, accident, and hospital coverage (if eligible)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
