Inventory & Quality Assurance Supervisor

Genuine Parts Company•Lebanon, DC

11d

About The Position

The Inventory Control and Quality Assurance (ICQA) Supervisor manages inventory control policies and procedures at a distribution center. This leader supervises inventory teams and collaborates across departments to implement and support quality assurance and other initiatives. The supervisor follows standard procedures to maximize inventory management efficiency, quality, and accuracy, using inventory tools and systems for tracking, analysis, auditing, and reporting. The role also provides team leadership through scheduling, assignments, training, development, communication, and continuous-improvement efforts. It supports accurate inventory levels and fill rates, investigates discrepancies, and helps minimize financial loss related to theft, vandalism, and inventory shrink. The position works in a warehouse environment and involves physical activities such as lifting and carrying, pushing and pulling equipment, standing and walking for extended periods, bending, reaching, climbing, operating warehouse equipment, and repetitive tasks. The description also notes the need for safety awareness and stamina to meet productivity targets, including the possibility of long hours, weekends, or overtime during peak periods.

Requirements

At least 1 year of experience within a distribution center or similar environment.
Ability to teach, train, influence, and collaborate across internal departments to ensure policy adherence and drive continuous improvement.
Organizational and problem-solving abilities, attention to detail, and a proactive approach to addressing challenges.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Strong verbal and written communication skills.
Commitment to integrity and professionalism, supporting team members and delivering for customers.
Ability to meet the physical demands described, including lifting and carrying objects typically weighing 25 to 50 pounds or more, and standing and walking for extended periods.
Ability to push and pull carts, pallet jacks, or other loaded equipment; bend, stoop, squat, reach, and climb ladders or stairs, including working at heights such as open-floor mezzanines.
Ability to operate warehouse equipment such as forklifts, pallet jacks, and order pickers; certification or training may be required depending on the equipment and job duties.
Manual dexterity and ability to perform repetitive tasks while maintaining safe productivity.
Physical stamina to work in a fast-paced environment and meet productivity targets, with possible long hours, weekends, or overtime during peak periods.
Commitment to following safety protocols and taking precautions to protect self and others.

Nice To Haves

At least 2 years of experience within a distribution center or similar environment.
At least 1 year of proven experience in a managerial role and/or leading teams.
Proven experience performing quality functions such as inspection, control, assurance, and audits.
Lean Six Sigma and project management skills.
Proficiency with relevant tools and technology, including MS Office, Promapp, Power BI, and Visio.
Customer-centric spirit and task execution.
Enthusiasm for data, analysis, and providing simple insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, gaining leadership buy-in, and communicating clearly.
A test-and-learn mentality and agile approach to improving team products.
Ability to embody the values of serve, perform, influence, respect, innovate, and team.

Responsibilities

Supervise and perform physical inventory counts during scheduled inventories.
Measure and report KPI performance, including trend analyses, improvement plans, and suggestions.
Manage distribution center inventory write-off tasks according to stated procedures.
Manage the inventory team, including scheduling and assignments.
Train, support, and develop associates involved with inventory, including new hires.
Ensure adherence to policies and best practices, and communicate expectations in accordance with company policies and procedures.
Lead continuous-improvement efforts for inventory accuracy and efficiency.
Provide guidance for inventory analyses and standard operating procedures (SOPs).
Ensure inventory levels are accurate to maximize fill rates.
Perform stocking reconciliations and address discrepancies.
Reconcile incoming shipments, including freight shipments and returns.
Implement inventory control systems and practices.
Perform audits related to inventory accuracy and claims integrity.
Inspect operational procedures to ensure adherence to policies and procedures.
Interact with management daily to identify and address issues and opportunities.
Work to minimize financial loss related to theft, vandalism, and inventory shrink.
Motivate and inspire others through clear, proactive communication.
Drive customer success and results, make balanced decisions, and think strategically.
Develop high-performing teams through inclusive leadership, ongoing feedback, talent development, and trust-building.