Inventory Controller & Asset Protection Manager - NAM
About The Position
The Inventory Controller and Asset Protection Manager protects inventory, assets, and profitability throughout the North American organization. The role establishes scalable inventory control and asset protection strategies to improve inventory accuracy, reduce shrink and operational risk, and support consistent execution across stores and new store openings. In partnership with Retail Operations, Store Leadership, HR, and Legal, this leader develops consistent processes, procedures, controls, reporting, and training for a growing store fleet. The role uses data and field insights to identify risks, drive corrective actions, and foster accountability and operational excellence. It reports to the Director, Retail Operations - NAM, is based in New York, NY, and involves travel of up to 50% across North American retail stores.
Requirements
- Bachelor’s degree or equivalent experience in Business, Project Management, Operations, or a related field.
- At least 5 years of experience managing retail store openings, remodels, or similar large-scale operational projects.
- Ability to oversee multiple concurrent projects in a fast-paced environment.
- Strong project management capabilities, organizational skills, and attention to detail.
- Excellent cross-functional communication and relationship management skills.
- Proficiency with project management tools such as Asana, Smartsheet, MS Project, or comparable tools.
- Ability to manage both strategic planning and hands-on execution.
- Adaptability and a proactive approach in a rapidly growing, evolving environment.
Nice To Haves
- Familiarity with construction processes, permitting workflows, and vendor management.
Responsibilities
- Establish inventory control standards, policies, and processes across the retail organization.
- Ensure inventory accuracy through cycle counts, physical inventories, store audits, and root-cause analysis.
- Identify and resolve inventory discrepancies, transfer and receiving issues, and system or process gaps.
- Partner with Planning, Allocation, Supply Chain, and Store Operations to improve inventory flow.
- Develop KPIs and reporting to monitor inventory accuracy and operational performance.
- Develop and execute the North American retail asset protection strategy.
- Monitor and analyze shrink, theft, fraud, operational losses, and other inventory risks.
- Establish store-level controls and compliance standards to minimize loss.
- Conduct audits and investigations and partner with store leadership on corrective actions.
- Build awareness and accountability around asset protection across the organization.
- Establish inventory processes, security standards, POS controls, and operational procedures for new store openings.
- Develop standardized, scalable processes to support retail expansion.
- Train store leaders and associates on inventory accuracy, shrink prevention, cash handling, and asset protection.
- Spend time in stores to identify opportunities and reinforce standards.
- Partner with Area and Store Managers to build accountability for inventory loss and results.
- Build a culture in which inventory is viewed as a critical company asset.
Benefits
- Hybrid work schedule
- Generous PTO policy
- 15 paid annual holidays and 3 floating holidays
- Half-day Fridays for 6 months of the year
- Employee discount on company products and sister brands
- Powder Bell powder days throughout the winter season
- Yearly health and wellness stipend
- Opportunities to engage in the community and with industry partners
- Competitive bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
