Interpreter

Government of Alberta•Municipality of Crowsnest Pass, AB

1d•CA$61,763 - CA$80,383•Onsite

About The Position

Tourism and Sport works with communities, businesses and Travel Alberta to showcase the beauty of Alberta and propel our tourism and sport industries to new heights. One of the Government of Alberta’s most exciting ministries! We lead the development, sustainability and growth of Alberta’s visitor economy. We also lead the growth of Alberta’s non-profit sport system as well as promoting safe and welcoming environments for sport, physical activity and recreation. The Heritage Division aims to increase Albertans' knowledge of their fascinating past and enhance quality of life by protecting, presenting and preserving their cultural and natural heritage. The division continues to work with Indigenous communities on repatriation policies and identifying items suitable for repatriation. As heritage stewards, we also regulate the potential adverse effects to significant historic resources, while ensuring our regulation of the industrial sectors is consistent with Alberta's red tape reduction strategy. To learn more about the Ministry of Tourism and Sport and what it has to offer, follow this link: https://www.alberta.ca/tourism-and-sport. To learn more about the Leitch Colliers Provincial Historic Site, follow this link: www.leitchcollieries.ca.

Requirements

Two-year diploma in a history, science, education, communications, public programming or a related field, no experience required; or equivalent as described.
Ability to synthesize complex information (geology, history, technology, science) into engaging, accessible content.
Demonstrated customer service skills and a visitor-focused approach.
Ability to manage multiple tasks, bookings, and program needs in a dynamic environment.
Flexibility and adaptability to shifting visitor volumes and operational priorities.
Standard First Aid with CPR C & AED certification or willingness and ability to obtain.

Nice To Haves

Experience mentoring, coaching, or supporting seasonal or junior staff.
Knowledge of a wide range of interpretive techniques and approaches.
Familiarity with the Crowsnest Pass region and its cultural, geological, and historical context.
Experience working with school groups, tour groups, or diverse public audiences.
Background in museum, heritage, or cultural site interpretation.
Strong knowledge of the Frank Slide, Leitch Collieries, and Crowsnest Pass history (or ability to acquire quickly).
Experience developing and delivering interpretive or educational programs for diverse audiences.

Responsibilities

Develop and deliver engaging interpretive and educational programs tailored to a wide range of audiences.
Research and synthesize complex historical, geological, and cultural information to create accurate, accessible content.
Provide exceptional visitor service through programs, impromptu talks, and responsive engagement.
Provide administrative support to the Manager and Coordinator, Visitor Services, including scheduling, documentation, correspondence, and day to day operational tasks.
Assess audience needs and adapt program approaches to ensure meaningful, inclusive experiences.
Train, coach, and mentor seasonal interpretive staff, offering constructive feedback to support their growth and performance.
Maintain strong knowledge of the Frank Slide, Leitch Collieries, and Crowsnest Pass history to confidently answer visitor questions.
Manage multiple program related tasks and bookings to ensure smooth, timely service delivery.
Adapt to changing visitor volumes, program needs, and operational priorities in a dynamic environment.