Interpreter

Blue Ridge Community Health Services • Hendersonville, NC

1d

About The Position

Blue Ridge Health is currently seeking an Interpreter to be part of our Language Support Team. The Interpreter will provide accurate written and oral language support services for patients, and internal staff. Responsibilities include: Interprets for medical providers/staff and patients, Maintains monthly log of service activity, Interprets from English to Spanish, vice versa, Maintains current knowledge base of medical, dental and behavioral health terminology, Completes annual certification, Follows guidelines for accurate interpreting of information, Receives and answers calls from patients, Assists patients scheduling appointments, Assists patients relaying messages/information to their medical providers, Relays test results/messages to patients from their providers, Follows proper guidelines to communicate information to patients in a compliant manner (HIPAA, etc.).

Requirements

• High School Diploma or equivalent.
• Bilingual with fluency in English and Spanish, both written and oral communication.
• Familiarity with utilizing Microsoft office products (i.e. Word, Excel, PowerPoint).
• Familiarity with utilizing multi-line phone systems, copier, scanner, fax and other office equipment.

Nice To Haves

• At least one year prior interpreting service experience in a healthcare setting preferred.
• Interpreting/Translating Certifications preferred - Opportunity to obtain National Medical Interpreter Certification if not currently certified (we can help you get it - ask us how!)
• Knowledge of medical terminology preferred.

Responsibilities

• Interprets for medical providers/staff and patients
• Maintains monthly log of service activity
• Interprets from English to Spanish, vice versa
• Maintains current knowledge base of medical, dental and behavioral health terminology
• Completes annual certification
• Follows guidelines for accurate interpreting of information
• Receives and answers calls from patients
• Assists patients scheduling appointments
• Assists patients relaying messages/information to their medical providers
• Relays test results/messages to patients from their providers
• Follows proper guidelines to communicate information to patients in a compliant manner (HIPAA, etc.)

Benefits

• Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1
• Flexible Schedules Available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED